Account Assistant, Travel Retail NY

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Coach

New York, NY, US

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Job Title:
Account Assistant Travel Retail – CI Wholesale / New York, NY

Primary

Purpose:

The Account Assistant supports the Director in driving growth for the Coach International wholesale business, with a primary focus on the travel retail channel. This role will quickly develop a strong understanding of the business and provide critical support for key strategies, reporting, and initiatives. The ideal candidate is highly organized, detail‑oriented, and proactive, with strong analytical skills. They will build effective cross‑functional and external relationships to ensure alignment, collaboration, and overall business growth.

The successful individual will leverage their proficiency as an Account Assistant to...

• Support achievement of shipment and retail sales targets through reporting and coordination
• Execute key business strategies and product‑category initiatives
• Manage the receipt, accuracy, and timely upload of sales data
• Monitor weekly business performance, identify trends, and highlight sales opportunities
• Drive market week preparation by managing logistics and line‑sheet development
• Present the seasonal collections to Accounts during market appointments

• Establish strong working relationships with internal and external partners
• Support with order management execution, monitoring and tracking results
• Responsible for MD file updates and communicating MD suggestions to accounts
• Manage seasonal master SKU list creation and updates
• Lead the RTV process in collaboration with Account Services

• Build internal relationships with Planning, Merchandising, Operations, Marketing and Field to ensure alignment in business priorities
• Support communication with external partners to ensure timely follow‑through on initiatives and deliverables.

• Account Management background
• Analytical skills
• Proficiency in Excel
• High level of organizational skills, ability to multi-task
• Initiative, high energy, strategic thinking and detail oriented

• 2+ years of buying or account management and/or relevant experience.
• Experience in global travel retail or luxury brands is a plus

• Courage
  :
  Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity
  :
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity
  :
  Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly…