Glashutte Original Sales Operations Coordinator

The Company

Glashütte Original upholds the values of authentic manufactory production and can look back on an uninterrupted history that began in 1845. Located in the Saxon town of Glashütte, the manufactory brings traditional craftsmanship and innovative technologies together under one roof. The tradition‑rich brand produces up to 95 percent of all movement components as well as the filigree dials in‑house, and represents the German art of watchmaking at its best.

Sales/Operations:

• Provide sales support to North American Team
• Maintain sales orders in the US & Canada, and international purchase orders through the brand’s headquarters based in Germany
• Serve as liaison between Sales and Marketing Managers, as well as Distribution Center and Sales Support teams
• Maintain authorized dealer list and track all new account submissions
• Monitor and manage CRM database, and respond to customer inquiries in a timely manner
• Respond to dealer inquiries including product availability, spare parts orders and special requests
• Produce weekly sales & inventory reports and monthly sales analysis
• Monitor and maintain sales incentive programs
• Update price lists and order forms to be distributed to Sales Team
• Assist Sales and Marketing Managers in the preparation and execution of events
• Miscellaneous administrative duties:
• Return request forms
• Consignment request forms
• Process invoices and credit memos
• Purchase order data entry
• Maintain backorder and special requests
• Inventory reconciliation

Profile Glashütte Original is seeking an analytical, enthusiastic and brand‑passionate Sales Operations Coordinator to lead operational functions for the Brand in the US and Canada. This position is based in New York, NY, and reports directly to the Brand’s North American President.

• Bachelor’s degree in Business Management or Operations is preferred
• 1‑2 years of experience in a similar role or environment
• Excellent verbal and written communication skills
• Expert Microsoft Excel skills required; proficiency in Microsoft suite (Word, PowerPoint, etc.) preferred
• SAP experience is preferred but not required
• Team player, self‑motivated, detail oriented with ability to multitask

We are happy to offer a competitive comprehensive benefits package that includes:

• Excellent medical, dental and vision insurance (eligible 1st of the month following 30 days, generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year of employment
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year of extended paid time off for medical, parental and military leave
• Holiday pay
• Company paid life insurance and Long Term Disability
• Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance
• Employee product discount
• Internal transfer and growth potential
• $500 Employee Referral Bonus program

The salary range for this position is $80,000 - $85,000.

Job Location:

5th Avenue 717, 10022 New York NY, United States (New York).