Business Development Manager, Group

Position Overview

We’re looking for a sales professional to drive group business across our portfolio of 30+ independent luxury hotels in North America. This role is focused on identifying, developing, and converting group opportunities with corporate clients, agencies, and event planners, with the goal of generating high‑value business for our member hotels.

Each property in our portfolio has a distinct positioning, requiring a thoughtful, tailored approach to match the right clients and group opportunities with the right hotel experiences. The role combines proactive business development with account management, building a strong pipeline of group leads while deepening relationships with key, high‑value clients.

The ideal candidate brings experience in group sales within luxury hospitality or travel, along with a proactive and persistent approach to developing new business. They are comfortable working across a diverse portfolio, confident presenting to senior stakeholders, and able to manage multiple priorities in a fast‑paced, client‑facing environment.

As a representative of The Leading Hotels of the World, this individual will play a key role in driving revenue, strengthening client relationships, and elevating brand visibility across the North American market, with the potential to expand into global opportunities.

This is a full‑time position located in New York City. We offer flexible workplace policies that allow for working remotely 3 days a week and require being in our NYC office 2 days a week (Wednesdays and Thursdays).

• Identify, qualify, and secure new business opportunities within the luxury group travel market for member hotels, ensuring alignment with overall business objectives
• Develop and execute targeted sales strategies that drive measurable growth in leads, bookings, and revenue
• Build deep knowledge of a growing portfolio of more than 30-plus North American member hotels, each with a distinct positioning, and translate that into compelling sales opportunities with the potential of expanding internationally
• Analyze pipeline activity to identify opportunities for growth, deeper engagement, and targeted support for member hotels
• Stay current on market trends, competitor activity, and emerging opportunities to inform sales approach

• Build and maintain strong relationships with key accounts, member hotels, and industry partners to increase brand visibility and preference
• Partner closely with hotels to understand their unique value propositions and develop tailored strategies that drive lead generation and conversion
• Leverage CRM tools to track sales performance and client engagement, using insights to pursue high‑potential opportunities

• Plan and execute sales missions, client programs (including FAMs), and other key events, prioritizing high‑impact opportunities
• Represent The Leading Hotels of the World at industry events, trade shows, and networking engagements to strengthen relationships and uncover new business
• Proactively plan and execute hotel site visits in collaboration with hotel partners, prioritizing key markets and ensuring timely coordination and leadership approval
• Independently manage a strategic travel calendar for sales calls and events, with efficient planning and leadership approval

• Prepare and deliver impactful presentations and lead effective meetings with internal teams, hoteliers, clients and stakeholders
• Contribute to special projects and cross‑functional initiatives as needed

• Manage and adhere to annual expense budgets for assigned markets
• Ensure all sales activities are executed with a focus on efficiency, effectiveness, and return on investment

• 3+ years of experience in MICE and group related business development, sales, or account management within the luxury hospitality or group travel sector
• Proven track record of meeting and exceeding sales goals
• Established network of corporate and incentive luxury group travel buyers is highly preferred
• S…