Sales, Client Relationship Manager, Customer Success Mgr.​/ CSM

Luxury Travel Concierge – Sales

Location: Midtown Manhattan, NY

Schedule: Full-Time, In-Office

A high-end luxury travel management company is seeking a driven and client-focused Sales Professional to join their team. This role serves as the primary point of contact for discerning clients, managing their travel experience from the first conversation through their return. The ideal candidate will take full ownership of each trip while delivering exceptional service and building long-term client relationships.

• Serve as the main point of contact for assigned clients throughout their travel journey
• Manage trips from start to finish, including inquiry, proposal, booking, coordination, and follow-up
• Work closely with the internal team to handle bookings, confirmations, and logistics
• Proactively develop new client relationships and grow a personal book of business
• Maintain accurate client profiles and records within the CRM system

• Experience in luxury travel, hospitality, or high-end client services preferred
• Strong relationship-building skills with a focus on delivering exceptional client experiences
• Service-minded with a genuine desire to go above and beyond for clients
• Highly organized with the ability to manage multiple trips simultaneously
• Results-driven with interest in uncapped earning potential
• Self-motivated, detail-oriented, and proactive in communication

Base salary plus commission, with strong earning potential