Office Representative - State Farm Agent Team Member

Position Overview

Do you have aspirations to run your own business? If so, you may want to consider working in the office of Rodney Shannon - State Farm Agent. As a member of our agency team, you have an opportunity to experience first‑hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Self‑motivated
• Proactive in problem solving
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi‑task
• Ability to make presentations to potential customers
• Ability to conduct interviews in the office
• Ability to assess customer needs and conduct effective interviews
  
  Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Background check required; applicant must have a clear criminal history.

This position is for a State Farm independent contractor agent, not with State Farm Insurance Companies.

We are located in Brooklyn, NY and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance