Branch Banking Client Consultant

Position: Branch Banking Client Consultant I
Location: Hewlett

## Branch Banking Client Consultant IApplylocations:
Hewlett/1280 Broadway/110320time type:
Full time posted on:
Posted Todayjob requisition :
20159
** Position Title
** Branch Banking Client Consultant I
** Location
* * Hewlett, NY 11557
** Job Summary
** The Branch Banking Client Consultant I delivers front-line client service and transactional support by welcoming clients, identifying their needs, and performing teller functions and financial transactions in an accurate, efficient, and friendly manner to support their financial goals. This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates.
This role exists to create a positive and trusted branch experience where clients feel supported, informed, and connected to the right financial solutions while their everyday banking needs are handled accurately and efficiently. The role also exists to support branch growth and service goals by balancing teller transaction execution, client engagement, timely problem resolution, and adherence to bank policies, procedures, and regulatory requirements.
*
* Job Responsibilities:

**** JOB RESPONSIBILITIES**
* ** Sales Performance:
** Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative
* ** Client Experience**:
Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to introductions.
* ** Risk Management**:
Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.
** ADDITIONAL

ACCOUNTABILITIES
*** Performs special projects, and additional duties and responsibilities as required.
* Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
** JOB REQUIREMENTS
***
* Required Qualifications:

*** Education level required:
High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
* Minimum experience required:
Less than 2 years of customer service and sales experience.
*
* Preferred Qualifications:

*** Experience in Financial Services Industry.
** Job

Competencies:

**
* ** Action-oriented** - Enjoys working hard, is action oriented and full of energy for the things he/she sees as challenging. Not fearful of acting with minimum of planning. Seizes more opportunities than others by aggressively and enthusiastically pursuing action to achieve results.  Possesses a sense of urgency.
* ** Business Acumen** - Knows products and understands our sales process. Is aware of how strategies and tactics work in the marketplace and what motivates a customer. Has courage and aspiration to do things differently in the marketplace.
* ** Approachability** - Is easy to approach and talk to.  Spends the extra effort to put others  be warm, pleasant, and gracious.  Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well.
* ** Problem Solving** - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.  Is a good listener and early knower, gathering informal and incomplete information in time to do something about it.
* ** Priority Management** - Spends his/her time and the time of others on what's important.  Can quickly sense what will help or hinder accomplishing a goal. …