Senior Account Executive

We're looking for someone who embodies the following 4 characteristics (in no particular order)

• Strong work ethic:
  You consistently do more than what is normally required or expected - and don't mind working long hours
• Persistent:
  Despite failures & setbacks, you keep trying to achieve the desired outcome
• Coachable:
  You seek out & implement constructive feedback to improve.
• Exceptional:
  You show excellence in some field or activity (not necessarily sales related) that puts you in the top 10%. Some examples would be D1 athletes, top performer at previous role, professional gamer.

Sweet Robo is a leading entertainment robotics company that designs, installs, and operates automated vending experiences in high-traffic venues across the United States. We are seeking a candidate to help further develop our B2C revenue stream.

• Respond promptly to inbound leads generated through marketing campaigns, referrals, and company channels.
• Qualify prospective customers through discovery conversations to determine fit, budget, timeline, and level of interest.
• Schedule meetings and seamlessly transition qualified opportunities to Account Executives for further consultation and closing.
• Maintain accurate records of lead activity, communications, and qualification notes within the CRM.
• Build and nurture relationships with existing customers, serving as a primary point of contact for ongoing support and account needs.
• Conduct regular follow-ups with customers to ensure satisfaction, identify expansion opportunities, and strengthen long-term relationships.
• Collaborate closely with the sales team to improve lead quality, conversion rates, and customer retention.
• Act as the voice of the customer by communicating feedback, market insights, and recurring concerns to internal teams.