Business Development Manager

ITW CCNA, a division of Illinois Tool Works, is seeking a Business Development Manager to drive growth in the New York City area. The role focuses on identifying new market opportunities, expanding customer relationships, and leveraging market insights to increase sales and strengthen ITW CCNA’s presence.

• Drive identification, validation and commercialization of new and adjacent growth opportunities for ITW CCNA, defining where, why, and how our products unlock differentiated value across construction segments (Drywall, HVAC, MEP).
• Accelerate sales growth within the territory by expanding existing accounts and developing new businesses to meet or exceed revenue and profitability targets.
• Build, maintain, and deepen strong relationships with distributors, contractors, end users and key external stakeholders, serving as a trusted advisor and customer advocate.
• Conduct jobsite visits, product demonstrations, training, and troubleshooting to support customer long‑term success.
• Serve as the “voice of the customer” by leveraging field insights, industry trends, and competitive intelligence to support Customer Back Innovation initiatives and new product development.
• Analyze territory and market opportunities using internal tools and data to develop and execute focused territory, account, and sales plans based on the 80/20 Principle.
• Represent ITW CCNA with trade associations, industry groups, and key market influencers to strengthen brand presence and expand market reach.
• Research, identify, and pursue new business opportunities by prospecting potential customers and markets, maintaining a robust pipeline of high‑quality leads.
• Develop and execute market penetration strategies, including cold outreach campaigns, objection‑handling tactics, and growth plans to increase market share and revenue.
• Collaborate cross‑functionally with Sales, Customer Service, Technical Services, Engineering, Product Management and internal teams to resolve customer issues, support growth initiatives, and drive results.

• Bachelor’s degree required (Business, Marketing, or related field preferred).
• 5+ years of experience in business development or growth‑focused sales, with experience in technical, construction, or distributor‑focused sales.
• Strong understanding of construction applications, jobsite environments, and technical problem‑solving.
• Proven ability to drive revenue growth through customer‑focused, value‑based selling of differentiated products.
• Excellent communication, relationship‑building, and strategic selling skills.
• Self‑motivated, results‑driven professional with an accelerated, aggressive growth mindset demonstrating strong territory planning, prioritization, and time‑management skills.
• Proficiency in Microsoft Office.
• Bilingual Spanish a plus.
• Regular local travel throughout NYC and the five boroughs (primarily driving and job‑site visits); minimal overnight travel may be required.

Pay range: $95,000 - $118,000. Base pay is determined by geographic location, relevant skills, experience, and education. The position is eligible for an annual incentive plan and a travel and expense budget, along with a company‑provided vehicle. Employees are eligible for a comprehensive benefits package, including medical, dental, vision, disability, life insurance, a 401(k) plan with company match and additional contributions, and flexible spending accounts.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

If you are a qualified individual with a disability and are unable or limited in your ability to use the online application system, please contact us directly for assistance.

We do not accept unsolicited resumes. To apply, please submit your application online through a specific job posting. For individuals with disabilities, additional information and contact options are available on our website.