Customer Sales Manager

Summary

Customer Sales Manager

We are seeking a dynamic Customer Manager responsible for being the sales expert for a designated Customer, providing strategic customer insights and ensuring joint business plans are executed. This role works closely with Client Brand Managers and other departments to meet all Client and Customer standards.

What we offer:

• Full‑Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time‑Off

Responsibilities:

• Assist the Brand Manager in achieving the company’s income and expense budgets by ensuring all marketing strategies are implemented.
• Meet or exceed clients’ goals for sales, distribution, pricing, shelving, and promotional volume by working with all related departments for the assigned Customer.
• Secure client‑approved schematics for all clients’ brands by coordinating with schematic, reset, and retail departments.
• Ensure incremental sales through distribution of new products and maintenance of existing SKUs.
• Sell business‑building ideas to customers using syndicated data (e.g., Nielsen, IRI, Spectra).
• Achieve incremental growth by pursuing volume‑producing merchandising for the assigned Customer account.

Job will remain open until filled.

Revenue Budget Achievement

• Assist Brand Manager in achieving the company’s income and expense budgets by ensuring all marketing strategies are implemented.
• Increase sales through efficient management of promotional spending within client guidelines.

Client Quota Achievement

• Meet or exceed clients’ goals for sales, distribution, pricing, shelving, and promotional volume with the assigned Customer.

Client KPI Achievement

• Monitor all retail pricing and indirect order guides, reporting discrepancies to Brand Managers.
• Secure client‑approved schematics for all clients’ brands.
• Implement customer headquarters calls and penetrate key positions at retailers.

Existing SKU Achievement

• Ensure incremental sales through distribution of new products and maintenance of existing SKUs.

Business/Category Reviews

• Demonstrate sales accomplishments and opportunities during category insights presentations for key Customers and Clients.
• Sell business‑building ideas using syndicated data.

Forecast Planning

• Collaborate with Brand Manager and Retail Team to maintain ARTS and build customer‑specific execution objectives.
• Achieve incremental growth through volume‑producing merchandising at the assigned Customer account.

Travel and driving are essential duties with up to 20% travel.

Associate’s Degree or equivalent experience required;
Bachelor’s Degree or equivalent experience preferred. 3-5 years of experience in a relevant field.

• Sales presentation/platform skills.
• Excellent interpersonal skills.
• Strong organizational skills.
• Outstanding written and oral communication skills.
• Knowledge of syndicated data and category management principles.
• PC skills – spreadsheets and word processing.
• One to three years’ experience in sales and marketing agency or customer/client roles; proven sales track record helpful.
• Presentation software (PowerPoint) helpful but not required.

Primarily an office / sedentary role requiring ability to sit for extended periods, use a computer, and occasionally lift up to 10 pounds.

Job duties may include additional responsibilities as assigned by the supervisor. The description is not exhaustive and may be modified as necessary.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, disability, or any other protected category. Reasonable accommodations will be provided.