Inside Sales Representative M​/F

Location: West Henrietta

Inside Sales Representative M/F

** Job details*
* ** General information*
* ** Entity*
* Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets.

** Reference number*
* ** Job details*
* ** Domain*
* Programs / Customer Relations

** Job field / Job profile*
* Sales / marketing - Sales administrator

** Job title*
* Inside Sales Representative M/F

*
* Employment type

*
* Permanent

** Professional category*
* Employees / Staff

** Part time / Full time*
* Full-time

** Job description*
* The Inside Sales Representative is responsible for supporting revenue growth by managing customer follow-up, qualifying leads, maintaining accurate pipeline visibility, supporting quote activity, and helping drive opportunities from lead through purchase order closure. This role requires strong customer communication, disciplined Salesforce management, and close coordination with Sales Managers, channel partners, and cross-functional teams.

** But what else? (advantages, specificities, etc.)*
* ​​Follow up on quotes with customers, third-party resellers, and channel partners to confirm procurement timelines, identify required revisions, and advance opportunities toward purchase order closure.

​Maintain extensive phone and email communication with customers, Sales Managers, channel partners, and internal teams to support active opportunities and customer needs.

​Conduct proactive check-in calls with existing customers to uncover new business opportunities, identify follow-on requirements, and support account growth in partnership with Sales Managers.

​Convert Marketing-generated leads into qualified opportunities across assigned territories, markets, or product lines.

​Support the full sales cycle by assisting with lead qualification, customer communication, onboarding, quoting, opportunity progression, and order execution.

​Enter, maintain, and ensure the accuracy of all accounts, leads, quotes, and opportunity information in Salesforce.

​Manage pipeline activity in Salesforce, including opportunity tracking, lead-to-close progression, next steps, close dates, and forecast accuracy.

​Initiate and manage customer onboarding and vendor setup documentation by collecting required information before sale closure.

​Partner with Sales Managers and cross-functional teams to support key accounts.

​Drive revenue through proactive customer follow-up, procurement timeline management, etc., toward closed orders.

** Candidate skills & requirements*
* ​​​Bachelor's degree in Sales, Business Administration, or a related field preferred, or equivalent combination of education and relevant work experience

​1-3 years' experience in Inside Sales, sales development, or a commercial customer-facing role

​Autonomous in sales development, prospecting, qualification, and closing

​Strong ability to determine customer needs and position appropriate solutions

​
Experience with pricing, negotiation, and basic legal/commercial terms

​Proficiency with CRM, ERP, and standard desktop software

​Strong attention to detail and commitment to continuous improvement

​Team-oriented mindset with the ability to collaborate across global functions

​Adaptable, customer-focused, and effective in managing time and priorities​​

** Annual salary*
* $24-$30/hour

** Job location*
* ** Job location*
* North America, United States

** City (-ies)*
* 45 Becker Road, Suite A West Henrietta 14586 New York

** Applicant criteria*
* ** Minimum education level achieved*
* Bachelor's Degree

** Minimum experience level required*
* First experience

** ITAR Controlled Position:
Select "Yes" if role requires U.S. citizenship/permanent residency*
* Yes