Senior Account Sales Representative; Bilingual Mandarin​/Spanish; Non-Driver

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Sells products and services to customers in assigned non-bulk multi-dwelling unit (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and property portfolio.
• Solicit residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management.
• Generate incremental revenue from existing customers by adding new/additional services.
• Respond to customer problems and complaints according to established company policy; follow through to ensure issues are satisfactorily resolved.
• Maintain a well-informed knowledge base of competitors’ activities throughout the assigned territory; inform manager of any changing competitive pricing programs or marketing directions.
• Attend and actively contribute to sales meetings and training programs.
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality‑control guidelines, including dispositions, sales orders and sales reporting.
• Collect and account for funds and provide receipts according to company policies and guidelines.

• Knowledge of cold call sales skills, persuasion, and clear communication.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Ability to work outdoors for extended periods in any season and/or during inclement weather.
• Familiarity with computer operating systems, a variety of consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.

Required

Education:

High School Diploma or equivalent work experience.

Required Related Work Experience and Number of Years: Experience in sales or customer service – 1+ year.

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals.
• Knowledge of cable or telecommunications services.
• Experience with consumer education of products and services.
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.
• Bilingual Mandarin/Spanish preferred.
• 2+ years sales or relevant work experience.

• Spends approximately 80% of time in an outside environment for extended periods of time in any season with potential exposure to inclement weather.
• Must be able to lift 10–20 pounds for 20–30 feet (digital boxes, etc.).
• Exposure to moderate noise levels.
• Must be able to work evenings and weekends.
• Variable hours: may include weekends, holidays, and split days off.

The base pay for this position is generally between $33,200.00 and $66,000.00. Compensation may include bonuses and other incentive‑based arrangements.

Commission earnings target starting at $65,000.

We are an Equal Opportunity Employer, including job seekers with disabilities and veterans.