Mobile Associate Bilingual Bengali Retail Sales

Job Overview

This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast‑paced environment. The position requires proficiency in customer service and sales, consistent use of digital tools to demonstrate network coverage and service benefits, and the ability to build strong customer relationships. Success is measured by complete training and a seamless customer experience that enhances loyalty.

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories.
• Perform other duties/projects as assigned by business management.

• High School Diploma or GED (Required).
• At least 6 months of customer service and/or sales experience in a retail environment (Preferred).

• Passionate customer advocate who enjoys connecting and having fun while working.
• Competitive drive and proven success in a fast‑paced sales environment.
• Effective at balancing customer needs and performance goals.
• Fluent in English and Bengali.
• At least 18 years of age.
• Legally authorized to work in the United States.

Travel Required:

No

DOT Regulated Position:
No. Safety Sensitive Position:
No.

Hourly Base Pay: $21.50, plus $5.00 per hour training pay.

Within the first 90 days, Mobile Associates receive on‑job training and are eligible for hourly training pay. After training, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000 per year based on performance.

Full‑time and part‑time employees have access to medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and holidays, paid parental and family leave, tuition assistance, and other benefits.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un‑carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing Applic or calling  Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.