Founding SDR - AI-Driven, -Tempo Prospecting

About Suite Op

Suite Op is a property operations platform built for the modern hospitality operator — managing smart devices, deploying next‑gen guest experiences via web apps, and field teams across large portfolios. We integrate with everything from smart locks to payment processors, and serve operators running thousands of units across short‑term rentals and boutique hotels.

We're a lean, seed‑stage team ($3M+ raised) that ships like a company many times our size. The reason: we build AI, not just for it. Claude Code, Cursor, and Copilot aren't afterthoughts here – they're core to how we work every day.

We're in the middle of a clean‑room rebuild: migrating from a legacy no‑code platform to a hand‑crafted Type Script monorepo. New database, new API layer, new dashboard, new mobile app – all being built from the ground up, right now. It's the most interesting moment to join.

We've achieved strong product‑market fit and are scaling our outbound engine in North America. We're looking for a relentless, phone‑first, AI‑forward SDR to join our NYC office and become the tip of the spear for Suite Op's growth.

At Suite Op, AI is how we get leverage, but it's not how we close. Our sales team uses AI to research accounts, personalize outreach at scale, prep for calls, and operate faster than traditional sales teams. But when the phone rings, it's you on the other end. Property managers don't buy from bots, they buy from operators who understand their business, ask sharp questions, and earn trust in real time.

We're looking for someone who uses AI to sharpen every human interaction, not replace it.

This isn't a role for someone who wants to hide behind AI‑generated Linked In messages. You'll be dialing 100+ times a day, booking 4 demos daily, and owning the top of the funnel for our Account Executive team. If you love the phone, thrive on rejection, use AI to 10× your prep, and know that the conversation itself is where deals are won, keep reading.

• Make 100+ outbound dials per day to property managers and hospitality operators across North America
• Book 4 qualified demos per day for our Account Executive team
• Own your pipeline, research accounts, craft personalized outreach, and follow up relentlessly until you get a yes or a hard no
• Leverage AI tools (ChatGPT, Claude, Clay, Apollo AI, Gong, etc.) to research accounts, personalize messaging, and prep for every call
• Run multi‑touch outbound sequences across phone, email, and Linked In, powered by AI‑assisted personalization, delivered with your voice
• Qualify inbound leads and route them to the right AE with crisp handoff notes
• Master our ICP, pain points, and talk tracks within 30 days, so you can hold a real conversation without a script
• Update CRM obsessively, every call, every note, every next step
• Partner with AEs to build territory plans and attack target account lists together
• Feed market intel back to marketing and product, what's landing, what's not, and why
• Experiment with new AI workflows and share wins with the team, we promote the builders
• Represent Suite Op at local NYC industry events and meetups

• On‑Target Earnings (OTE): $100,000 - $125,000
• Competitive base salary + uncapped commission
• Equity ownership in Suite Op
• 401k match
• Health insurance
• Fully in‑office role at our NYC headquarters

• 1+ years of outbound SDR/BDR experience at a B2B SaaS company, ideally selling to SMBs or mid‑market
• Proven phone-first track record, you've hit 100+ dials/day and consistently booked meetings through real conversations, not automation alone
• Hands‑on experience using AI tools (ChatGPT, Claude, Perplexity, etc.) in a sales or work context, you have specific examples of how AI has made you faster or better
• History of over‑achievement, show us the quarters you finished at 120%+
• Exceptional verbal communication, you sound confident, curious, and human on the phone; you can read a room (even over the phone) and adapt in real time
• Thick skin and short memory, you treat rejection as data, not defeat
• Strong written chops, your cold emails get opened and replied to because they sound like you,…