Director - Revenue Management; Consumer Channels

Job Title:

Director - Revenue Growth Management (Consumer Channels)

Division:
Professional Products Division (PPD)

Location:

NY, 10 Hudson Yards (Hybrid)

Reports To:

Senior Vice President, Head of Commerce and will work closely with the PPD Brand President & Brand GMs.

Who We Are:

For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business:
Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oreal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably, leading the digital transformation of our industry with a customer‑centric approach. Our prestigious brand portfolio includes Biolage, L'Oreal Professionnel, Kerastase, Redken, Matrix, and Pureology.

The Role:

The Professional Products Division is seeking a strategic leader to spearhead the newly formed Revenue Growth Management (RGM) function. This role is a strategic consulting and analytics position designed to drive sustainable, profitable growth across PPD's rapidly evolving consumer‑facing channels:
Specialty Retail (Sephora, Ulta), Pure Players (Amazon), and D2C.

You will be responsible for building the PPD RGM roadmap from the ground up, translating complex market and consumer dynamics into actionable pricing and promotional strategies. Following the successful model of our Consumer Products Division (CPD), this role serves as a "Category Owner," proactively consulting with Brand, Sales, and Finance teams to ensure our retail brands (like Redken and Kerastase) remain competitive and profitable in the prestige landscape.

• RGM Foundation & Strategy:
  Build the RGM framework for PPD's consumer channels. Identify initiatives to drive profitable growth and present these roadmaps to senior leadership, division executives, and global RGM teams.
• Consumer Pricing & Elasticity:
  Develop pricing recommendations for new and existing products using methodologies such as Choice-Based Conjoint and Van Westendorp. Monitor the prestige channel landscape to ensure PPD brands are optimally positioned.
• Promotional ROI & Optimization:
  Evaluate promotional spend across Specialty Retail and E-commerce. Strategize the role of each promotion through a "shopper lens," connecting promotional objectives back to brand‑aligned financial goals.
• Tool & Dashboard Development:
  Much like the CPD RGM team, you will lead the creation of dashboards and analytical tools to empower stakeholders to make data‑driven decisions regarding trade spend and mix optimization.
• Cross‑Functional Consultation:
  Act as a strategic partner to Marketing, Sales, Finance, and Operations. Use financial modeling to ensure recommendations benefit the consumer, the retailer, and the Division.
• Intelligence Integration:
  Combine multiple data sources-including syndicated data (Nielsen/Circana), Amazon data, and primary consumer research-to assess market trends and the competitive landscape.

• Influential Storyteller:
  Ability to explain complex analytics in simple terms and build influence with senior management on strategic topics.
• Holistic Strategic Thinker:
  Ability to develop strategies that account for the needs of the consumer, the retailer, and the L'Oreal USA P&L.
• Relationship Builder: A collaborator who networks across teams (Marketing, Sales, Finance) to maximize the impact of RGM insights.
• Analytically Minded Problem Solver:
  Comfortable with ambiguity and dedicated to solving complex business problems through data‑driven analysis.

• 8-10+ years of experience in Revenue Management, Strategic Consulting, or Commercial Strategy within CPG or the Beauty industry.
• Consumer Channel Expertise: Deep understanding of Specialty Retail (e.g., Sephora/Ulta) and E-commerce/Pure Player dynamics.
• Hands‑on Data
  
  Experience:
  
  Proficient with syndicated data (Nielsen, IRI/Circana) and the development of key metrics such as promotional baselines and ROI.
• Educational…