Pre-Sales Membership Consultant

Location: New York

About Chelsea Piers:

Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

Our newest location is opening in Hudson Square, just a short walk from the West Village and minutes from Greenwich Village. Spanning 50,000 square feet across three floors, this club is your next career destination for training, recovery, and building real community. Be part of a team bringing luxury amenities, state-of-the-art fitness equipment, and an expansive Member Lounge for co-working and exclusive events to the heart of downtown Manhattan.

The Opportunity:

At Chelsea Piers Fitness, we’re more than a gym – we’re a destination for connection, transformation, and community. If you’re passionate about people, thrive in a fast-paced environment, and are looking to grow your career in the fitness and wellness space, we want to meet you.

Why You’ll Love Working Here:

Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services.

Team-Oriented Culture – we win together and support each other every day.

Pathways for Growth – from hospitality to management, operations, personal training, and beyond.

Purpose-Driven Work – every day is a chance to help someone feel seen, supported, and successful.

Role & Responsibilities:
As an integral member of the founding team, the Membership Consultant will focus on selling Founding Memberships during the pre-sales period and then continuing to build the club's high-quality membership base once the club opens through a strong sales effort.

The Membership Consultant will be responsible for:

Adoption of relationship-based sales philosophy focused on information discovery

Prospecting, lead generation, and building of referral business

Sale of new memberships including Founding Memberships and Corporate Memberships Achieving or surpassing individual sales goals

Knowledge of all member opportunities within the club and selling ancillary services; connecting new members to areas of interest to set them up for success and long-term membership

Working cohesively with a team of Membership Consultants, your Membership Sales Manager and VP of Membership Sales to be successful individually and as a team Establishing a strong sales pipeline, meeting sales objectives and collaborating with a team to achieve the overall goals of the business

Managing select events geared towards engaging the membership base and/or generating interest in and excitement around the club Serving as a visible and active goodwill ambassador with members and at select special events

Delivering superior customer service with an aim towards member retention

Qualifications

Analysis and understanding of key business metrics that directly impact membership growth

Self-motivated/entrepreneurial spirit with an outgoing, diligent, and affable disposition

Superior customer service skills; excellent and clear communication skills, both verbal and written; strong organizational skills and attention to detail

Proficiency in Microsoft Office including Word and Excel Passion for fitness with a team-first mentality

Ability to work on nights, weekends, and holidays as needed

Expected annual compensation: $75,000–$100,000 base + commission per year
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