Residential Sales Manager - Northeast & Canada

Company Snapshot

Headquartered in Miami, Tuuci is a global leader in premium products for residential, hospitality, and commercial outdoor settings. The Tuuci team includes experts in design, engineering, sales, marketing, and production. We work in a fast‑paced, fun, and diverse environment where the exchange of ideas and professional growth are encouraged. Our teams strive to meet and exceed the Tuuci vision: to help people live their best life outdoors through inspiring design, enduring performance, and convivial service.

Our culture supports this vision by encouraging creativity, driving excellence, and supporting personal growth and development.

Tuuci is seeking an experienced NYC based Residential Sales Manager to chart strategy, manage key relationships, and drive residential sales in the Northeast US and Canada. Reporting to the Miami‑based Residential Sales Director, the Sales Manager is responsible for Tuuci business in all residential market segments including high‑end retail and trade showrooms throughout the Northeast and Canadian regions. In some regions, independent reps assist with retail and showroom management.

The Sales Manager is responsible for hiring, training, and managing those independent reps, as well as securing and leading relationships with key showrooms and retailers. This position works closely with the Miami‑based residential sales team:
Sales Director, dedicated Account Manager, and Customer Service Account Manager. The Sales Manager must consistently provide excellent service and sales expertise to existing Tuuci customers, serve as a consultant and advocate for customer needs and goals within the Tuuci organization, and ensure we exceed revenue goals within the territory.

This position is based in NYC and includes New York, New Jersey, Maine, Vermont, New Hamshire, Massachusetts, Connecticut, Rhode Island, Pennsylvania, Mayland, Delaware, Virgina, and Canada.

• Build existing design business through trade showrooms.
• Target high potential residential design firms with presentations and relationship‑building events.
• Scout new areas to open showrooms and retailers.
• Support existing showrooms and retailers through training and project‑based knowledge.
• Identify, coach and, as necessary, replace underperforming showrooms and retailers.

• Identify and prioritize growth opportunities; create and deliver a multi‑year strategic plan.
• Take initiative and responsibility to own key relationships with clients, showrooms, retailers, and independent sales reps.
• Act as a proactive problem‑solver, identifying and addressing areas for improvement.
• Utilize Salesforce for efficient account management, analysis, and reporting.
• Work cross‑functionally with marketing, sales, operations, and engineering teams to deliver effective solutions to client needs.
• Travel regularly to engage with partners and clients, and attend industry events.
• Continuously develop and update product knowledge to better serve client needs.
• Build connections with key decision makers and knowledge of targeted markets.

• Bachelor’s degree.
• 3+ years of experience in sales, design, or operations within a related industry.
• Understanding of interior design profession.
• Design, furniture, or luxury brand experience.
• Excellent interpersonal skills, with a strong ability to develop and nurture business relationships.
• Solid written and verbal communication skills.
• Ability to collaborate effectively cross‑functionally.
• Polished ability to present and convey information to a group.
• Self‑starter with ability to use independent judgment.
• Creative problem solver.
• High attention to detail.
• Prowess understanding and conveying technical information.
• Strong organizational and multi‑tasking skills, including time management.
• Strong work ethic and integrity.
• Passionate about client development, service, and relationships.
• Willingness to regularly travel for client visits and industry events.
• Proficiency in MS Office (Word, Excel, PowerPoint) and experience with Salesforce preferred.

• A welcoming and inclusive work environment.
• Culture that fosters…