Sales Team Lead - SMB

We are looking for a Sales Team Lead (SMB) based in New York City. You will report to the Associate Director of Sales–North America.

You will be responsible for managing and coaching a fast‑growing team of full-cycle sales reps to acquire new food merchants onto our platform in the US. Our sales reps are inside sellers and the majority of outreach is done over the phone.

• Experienced sales manager (1+ years) who has led teams to exceed targets.
• Expert at coaching cold calls and supporting BDRs/AEs with building their selling skills.
• Embodies our company’s values to coach and develop talent.
• Delivers clear expectations, leads by example, and actively listens.
• Is not afraid to have tough performance and behavior conversations.

• Record of achieving and/or exceeding targets in SMB full cycle sales.
• Expert in pipeline management and general sales processes.
• Leverages data to make decisions and improve sales conversion.
• Is an expert in value and solutions selling.
• Forecasts ambitiously and accurately.

• Believes in the team and the organization’s potential.
• Is ambitious and thrives in a fast‑paced growth environment.
• Passion for continuous learning and is responsive to coaching.
• Moves forward after tough losses and feedback.
• Continuously challenges themselves and their colleagues to excel.
• Oral and written communication – Proficiency: 5/5
• Value and solution selling – Proficiency: 4/5
• Data analysis & manipulation – Proficiency: 4/5
• Additional languages would be a bonus for this role

• Flexible work & time off – hybrid model (3 days in office, 2 days remote)
• 20 paid vacation days per year
• Paid volunteer time through Shareback program
• Paid parental leave with top‑up support
• 100 % employer‑paid health coverage (medical, dental, vision)
• Employee assistance program (mental health care, legal, financial advice, childcare, eldercare)
• Monthly Class Pass credits & bike mobility program
• 401(k) with employer match

A reasonable estimate for the base salary range of this role is $85,000–$95,000 plus a 25 % bonus. Actual salaries may vary and this range is not inclusive of additional compensation such as bonus or commission structures.

We are an equal‑opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.