Strategic Account Manager

Requirements

• Have 5+ years experience in large-scale customer management or sales in AI, health tech, SaaS, or clinical transformation with preferably 3+ years of proven success managing and selling technology to enterprise customers
• Have consistently held and over achieved a sales quota of 100%+
• Understands how to navigate complex renewal negotiations and track net retention scores across owned portfolio
• Are comfortable owning C‑suite relationships and navigating high‑stakes executive discussions
• Bring a blend of strategic vision and execution discipline, thriving in roles where you both set the direction and roll up your sleeves
• Communicate with exceptional clarity and influence, with strong financial, analytical, and operational acumen
• Entrepreneurial, wants to be seen as the leader in AI and takes ownership
• Strong self‑starter with a track record of getting things done
• Analytical strength and resourcefulness in problem‑solving and strategy adjustment
• (Desirable) Experience in healthcare, dental, AI, or regulated environments
• (Desirable) Experience in high‑growth or startup environments
• We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us

• We are actively hiring a Strategic Account Manager to own the end‑to‑end strategic management of Videa’s top enterprise and mid‑market customers
• As a Strategic Account Manager, you will operate as a trusted advisor to C‑suite and VP‑level stakeholders, architect long‑term AI adoption strategies, drive expansion across hundreds of practices, and ensure both commercial and clinical success
• This is a high‑visibility, high‑impact role responsible for shaping the future of AI adoption at scale within the nation’s largest DSOs
• This highly strategic position will focus on net retention, expansion, relationship building and ability to hit and exceed quota
• Executive Relationship Ownership:
  Own C‑suite and senior stakeholder relationships, leading QBRs, ROI analyses, and long‑term strategic roadmap discussions
• Retention and Expansion:
  Ability to both access customer health scores, risk identification, and value‑driven renewal conversations while also identifying and closing new revenue‑generating opportunities, consistently achieving targets and demonstrating a relentless drive to succeed
• Drive Full Expansion Sales Cycle:
  From opportunity identification to closing deals, consistently achieving targets and demonstrating a relentless drive to succeed and over‑achieve quota
• Cross‑Functional Leadership & Program Execution:
  Lead cross‑functional collaboration to ensure seamless onboarding, issue resolution, and practice activation, establishing governance models that ensure consistent performance at scale
• Industry & Competitive Expertise:
  Act as a strategic advisor on AI and workflow transformation, representing Videa with executives and at key industry events to reinforce our market leadership