Vet Wellness Partnership Manager

Overview

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets.

As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach includes our own insurance carrier, insurance brands and partner brands.

The Vet Wellness Partnership Manager is a results-oriented role crucial to Pumpkin's growth strategy. You will partner with veterinary hospitals to sell our whitelabel technology solution, enabling them to custom-build, launch, and manage their own sustainable pet wellness plans. Utilizing a solution-selling approach, you will drive business development strategies, onboard new hospital partners, and leverage an entrepreneurial mindset to influence change and maximize program adoption.

This will be a hybrid position, with a requirement of 2 days a week in the New York, NY office.

• Acquire and Launch New Hospital Partners:
  Prospect warm leads and targeted veterinary hospitals, selling our whitelabel technology solution that enables them to offer customized wellness plans.
• Manage End-to-End Onboarding:
  Guide new partners through the implementation process, ensuring successful plan development, configuration, and launch.
• Drive Account Engagement and Growth:
  Nurture the hospital portfolio to maximize program adoption, resulting in sustained enrollment and new member subscriptions for their wellness plans.
• Own the Sales Pipeline:
  Proactively manage the full sales cycle, leveraging multi-level stakeholder mapping (decision-makers and champions) to achieve consistent policy and revenue growth.
• Leverage Strategic Communication:
  Utilize a strong blend of video conferencing, screen sharing, and phone presence to facilitate engaging, efficient, and successful interactions with all partners.

• 3+ years of inside sales and/or account management experience, ideally in a B2B or B2B2C environment
• Previous experience engaging with prospects at all levels of the sales funnel through virtual sales calls
• Possess a strong phone presence, utilizing active listening skills and a consultative approach to have meaningful conversations
• Adaptable and comfortable navigating change, with the ability to thrive in less established or formalized environments
• Demonstrated proficiency in closing skills, with a strong focus on securing the next meeting, action, or commitment from clients
• Experience with digital and social selling tactics to continuously engage clients and build brand awareness in the market
• Resilience and persistence in the face of challenges, with a positive, optimistic attitude
• Willing to travel for occasional trade shows, conferences or territory visits
• Bachelor's degree in business, marketing, or a related field (or equivalent work experience)

Skills/experience that are nice to have but not required (optional)

• Experience/Familiarity with animal health/vet hospital sales
• Experience with Salesforce CRM

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)

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