Commercial Business Manager

Commercial Business Manager

Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. With more than 80 years of history, we are proud of our legacy and excited for the future.

We have an opportunity for a Commercial Business Manager at our New York branch in Staten Island, NY. The role focuses on growing commercial sales through building and maintaining relationships with new and existing commercial customers, promoting all lines of business, and supervising the commercial jetting and sales team.

The salary range is $95,000–$100,000 depending on experience, with a branch performance‑based bonus.

• Develop additional business opportunities by selling preventative maintenance and priority care programs.
• Spend the majority of time in the field visiting existing and prospective commercial customers and establishing relationships.
• Assist the National Sales Team with processing work orders and ensure paperwork complies with standardized procedures for work performed or quoted by jet technicians and commercial field supervisors.
• Conduct job‑completion follow‑up with customers to ensure satisfaction with work performed.
• Manage the productivity of commercial jet technicians and field supervisors to ensure attainment of performance goals.
• Join local trade associations and participate in trade shows and events when applicable.
• Provide coaching and counseling to jet technicians and supervisors who are not meeting published production goals, establishing improvement goals.
• Oversee scheduling of jet technicians and field supervisors to ensure adequate manpower coverage for all required work.
• Build customer loyalty through relationship development.

• High school diploma or equivalent.
• At least 5 years of sales and management experience.
• Commercial sales experience with a proven year‑over‑year record of successful territory development and growth.
• Strong problem‑solving and communication skills.
• Valid driver's license with an acceptable driving record according to company policy.

• Medical insurance with a prescription drug card.
• Accident and critical illness insurance.
• Dental insurance.
• Vision insurance.
• Paid vacation.
• Paid training.
• Life insurance.
• Matching 401(k) retirement savings plan.
• Tuition reimbursement.
• Profit sharing.

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning into new civilian professions. We value the training and structure that military experience brings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.