HSS Technology and Product Specialist, Lakes Region

HSS Technology and Product Specialist, Great Lakes Region

Full-time

The HSS Technology and Product Specialist is responsible for driving sales in designated discipline higher education markets by collaborating with field sales representatives and regional managers, developing and implementing sales strategies and conducting sales presentations for large opportunities. The new HSS Technology and Product Specialist will be responsible for covering Michigan, Ohio, Indiana, and parts of New York, Kentucky, and Pennsylvania.

The position also involves training and supporting customers post‑sale and providing valuable feedback to marketing and editorial teams. The HSS Sales Specialist is expected to travel as needed, especially during the primary selling seasons. Travel also includes regional and national conferences, as well as various training, marketing, and sales events.

• Drive growth for Macmillan Learning products by selecting Top Opportunities, delivering sales presentations, FDOC’s campus visits, attending conferences and regional impact events.
• Develop relationships with key decision‑makers at VIP accounts.
• Coordinate sales targeting and initiatives with Regional Managers and sales reps.
• Develop regional sales strategies and sales tools.
• Launch 1st edition titles and promote adoption of models such as LMS Integration and Inclusive Access.
• Train new VIP adopters on technology implementation.
• Plan and execute ongoing product trainings with sales representatives and support their customer training efforts.
• Submit regular and timely Trip Reports.
• Maintain and develop competitive knowledge and market awareness.
• Ongoing support for VIP adoptions utilizing our technology, including; course customization, copying, LMS integration & troubleshooting.

• Bachelor’s Degree
• Minimum 3 years of Higher Education Publishing experience
• Ability to work well both independently and collaboratively with sales management, sales representatives, editors and marketing managers
• Presentation Skills
• Technical Proficiency
• Higher Education Sales and/or Marketing Experience in correlated HSS or STEM disciplines

• Demonstrated success in developing and testing unconventional sales approaches, such as virtual demo events, faculty‑led onboarding pilots, or targeted micro‑campaigns that drove VIP adoption.
• Experience supporting or advocating for LMS‑integrated tools, digital courseware, or campus‑wide learning technologies, including setup, training, and troubleshooting.
• Strong interest in and working knowledge of emerging educational technologies (e.g., AI‑enhanced learning tools, classroom engagement platforms, student performance analytics).
• Eagerness to explore new tools, formats, and outreach strategies, especially in support of digital‑first adoptions and scalable training.

Salary Range: $80,000-$95,000 / year.

Exemption Status: Exempt

Physical Requirements: Requires periods of close concentration; must be able to multi‑task; must be able to travel occasionally; work overtime – more than 40 hours a week – regularly, as needed.

The position is eligible for remote employment, excluding the following locations:
Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming.

Location coverage: This role covers Michigan, Ohio, Indiana, and parts of New York, Kentucky, and Pennsylvania. It is expected that the incumbent lives within this area.

Regular full‑time and qualifying part‑time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same‑sex and opposite‑sex domestic partners (may require additional documentation) of active employees.

• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer‑paid life and AD&D insurance
• And much more!

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