Sales Manager, Large Enterprise

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

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Klaviyo is the B2C CRM built for consumer brands — combining customer data, segmentation, and campaign execution across email, SMS, and owned channels in a single platform. We closed 2025 at $1.2B in revenue (+32% YoY), with Q4 alone coming in at $350M (+30% YoY) — a record quarter. We've raised our fiscal year 2026 outlook, our customer base has grown to over 193,000, and the number of customers generating $50K+ in ARR grew 37% year over year.

We're scaling up-market and this role sits at the center of that motion.

You’ll lead a team of experienced Enterprise AEs focused on large, complex deals in the East Coast region. This is an execution-first leadership role — you’ll be accountable for pipeline health, forecast accuracy, and the development of your team.

• Own the team forecast: set the cadence, track leading indicators, and drive accountability quarter over quarter
• Recruit and develop seasoned enterprise sellers; partner with TA to build the bench as we scale
• Build and execute regional enterprise strategy in close coordination with senior leadership, product, marketing, and customer success
• Help your team manage pipeline quality, prioritize deals, and close large, multi-stakeholder opportunities
• Identify skill gaps and run targeted coaching — individual and group — to raise the floor and ceiling of the team
• Partner with Business Development, Solutions Engineering, Partnerships, Finance, Legal, and Customer Success to run tight enterprise account motions
• Surface pipeline and performance insights to senior leadership with clear recommendations
• Handle conflict, underperformance, and process friction directly and constructively

• 4+ years managing enterprise or strategic sales teams in SaaS;
  Mar Tech, CRM, or e-commerce experience preferred
• 6+ years of enterprise selling experience into Fortune 5000 accounts, with a consistent track record above quota
• Fluency in sales metrics, pipeline management, and Salesforce; you run your business from data
• Experience with MEDDPICC and Command the Message
• Comfortable engaging C-suite stakeholders and navigating complex, multi-threaded deals
• Familiarity with AI tools and a practical interest in using them to work faster and sharper — this matters here
• Working knowledge of e-commerce KPIs, consumer behavior, and the broader CRM/CDP/marketing automation landscape

• Category-defining position: we’re the only purpose‑built B2C CRM at scale
• Real enterprise momentum: we’re moving up‑market fast, with the product and GTM infrastructure to back it
• Strong financial footing: $1.2B in 2025 revenue, 32% growth, raised 2026 outlook
• A place that takes execution seriously — and gives you the tools, team, and support to deliver

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job‑related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign‑on payments, and a comprehensive range of health,…