Account Manager

About The Job

As an Account Manager on our GTM team, you will own and grow a portfolio of client accounts. Your focus will be on deepening relationships, identifying upsell and cross-sell opportunities across our US payroll, employee benefits, PEO, and Global EOR products, and ensuring your clients get maximum value from the Niural platform.

This is a strategic, relationship‑first position for someone who thrives on becoming a trusted advisor to their book of business.

• Own a portfolio of client accounts, serving as their primary point of contact at Niural
• Identify and execute upsell and cross-sell opportunities across Niural's suite of HR, payroll, PEO, and EOR products
• Build deep relationships with key stakeholders including CFOs, COOs, HR leaders, and payroll administrators
• Conduct regular business reviews to assess client health, surface new needs, and present relevant solutions
• Partner closely with Sales, Customer Success, and Product teams to advocate for client needs
• Maintain accurate CRM records including account activity, revenue forecasts, and pipeline data
• Meet or exceed monthly, quarterly, and annual revenue expansion targets

• 2–4 years of experience in account management, customer success, or a related client‑facing role
• Familiarity with HR, payroll, PEO, or benefits products — you can speak the language of your clients
• Strong relationship‑building skills with a natural ability to identify and act on expansion opportunities
• Excellent communicator, both written and verbal, with experience presenting to senior decision‑makers
• Highly organized with the ability to manage a large book of business without dropping the ball
• Comfortable working in a fast‑paced startup environment with evolving priorities
• Based in or willing to work from New York City

• Competitive base salary plus commission
• Equity participation
• Top‑of‑line health benefits and 401(k)
• A high‑ownership role at one of the most ambitious startups in fintech and HR tech

$80K - $100K