Solutions Consultant

Zeta Global (NYSE: ZETA) is the AI‑Powered Marketing Cloud that leverages advanced artificial intelligence and trillions of consumer signals to help marketers acquire, grow, and retain customers more efficiently.

This is a hybrid position in NYC.

The Solutions Consultant is a client‑facing role responsible for supporting enterprise growth across both new customer acquisition and in‑account expansion. Reporting to the Senior Director of Solutions Consulting & Revenue Enablement, the role partners directly with Sales and Client Success to support complex deals through consultative solutioning, technical validation, and commercial alignment. This is not an implementation or troubleshooting role; instead it helps increase win rates, accelerate deal velocity, and expand customer value by translating platform capabilities into clear, outcome‑driven solutions that buyers can confidently purchase and adopt.

• Support complex, multi‑stakeholder sales and expansion cycles
• Translate technical capabilities into business outcomes and ROI narratives
• Reduce deal risk through credible technical and commercial validation
• Enable both initial purchase and long‑term platform adoption

• Partner with Sales on net‑new opportunities
  :
  Discovery and requirements mapping, solution design and narrative development, platform demonstrations and use‑case alignment, RFP/RFI responses and technical documentation.
• Partner with Client Success
  :
  Upsell and cross‑sell opportunities, new product adoption and expansion initiatives, strategic account growth planning.
• Solution Design & Technical Validation
  :
  Translate customer needs into scalable, enterprise‑ready solution approaches; articulate how data flows across systems (identity, enrichment, activation, measurement); guide customers through integration approaches, security considerations, and technical feasibility; support POCs and solution validation exercises.
• Consultative Selling & Commercial Alignment
  :
  Position solutions in terms of business outcomes, monetization, and ROI; support multi‑product packaging and pricing conversations in partnership with Sales; help navigate technical, legal, procurement, and organizational complexity; build trust with both technical stakeholders (IT, data teams) and business buyers (marketing, revenue leaders).

• Develop expertise across retail media and publisher monetization models
• First‑party data strategy and identity resolution
• Audience activation across owned, operated, and paid environments
• Clearly articulate differentiated value across email, data, identity, and audience solutions
• Support vertical‑specific use cases and solution narratives
• Contribute to and leverage enterprise sales assets: solution architectures, integration frameworks, use cases, case studies, ROI models, demo environments, and technical storytelling materials.

• Directly influence win rates, deal progression, deal size, and product attach.
• Drive expansion pipeline and conversion; support consistent execution across acquisition and expansion motions; operate with a focus on revenue outcomes and customer success.

• 3–5+ years in Solutions Consulting, Sales Engineering, Technical Pre‑Sales, or related client‑facing roles.
• Experience supporting SaaS, data, adtech, or martech sales cycles.
• Exposure to multi‑product or platform‑based solutions.
• Experience supporting both new business and customer expansion initiatives.

• Strong understanding of data architecture, APIs, and integrations.
• Knowledge of identity, privacy, and data governance concepts.
• Familiarity with marketing, advertising, or retail media ecosystems.
• Ability to translate technical concepts into business value.
• Experience supporting demos, RFPs, and solution validation exercises.

• Strong discovery, communication, and presentation skills.
• Comfortable engaging with both business and technical stakeholders.
• Clarity in communicating complex concepts.
• Strong storytelling skills focused on customer outcomes.
• Ability to operate in fast‑moving, collaborative…