Account Manager | Commercial

About the Role

Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 150–200 commercial customers. You’ll play a critical role in deepening customer relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint within each account.

• Build and nurture strong relationships across new and existing high‑value commercial customers to better achieve their needs and manage all reporting of health within accounts

• Develop deep, multi‑threaded relationships with decision makers at your customers

• Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your accounts

• Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases

• Execute successful launches of the Ramp platform across top‑tier accounts in partnership with our Account Executive and Customer Success teams

• Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle

• Minimum 3 years of new business sales or account management experience in a B2B organization

• Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts

• Excellent verbal and written communication skills, as well as interpersonal skills

• Organizational, project management, and time management skills

• Familiarity with basic sales tools and common metrics

• High adaptability and understanding of change within the evolution of a startup

• Bachelor’s degree from an accredited university

• Experience with financial services sales

• Experience at a high‑growth startup

• Expertise in using Salesforce, Outreach, or other productivity tools

• Experience with Accounting Software (e.g. Netsuite, Quick Books, Xero, Sage) and/or Accounting (CPA)

For candidates located in NY or SF, the pay range for this role is $136,000–$187,000. For candidates located in all other locations, the pay range for this role is $122,400–$168,000.

• Flexible PTO

• Unlimited AI token usage

• Centralized home‑office equipment ordering

• Health and wellness stipend

• Budget for intra‑office travel

• Weekly coffee stipend

• 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

• One Medical annual membership

• 401(k), including employer match on contributions made while employed by Ramp

• Fertility HRA (up to $10,000 per year)

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

• Pet insurance

• In‑office perks: lunch, snacks, drinks, and more

• Relocation support to NYC or SF (as needed)

• Group medical, dental, and vision coverage through Sun Life

• Life, AD&D, and disability coverage

• Fertility drug coverage (up to $4,000 lifetime)

• Group Retirement Plan with employer match (RRSP + DPSP)

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay

• Employee Assistance Program and virtual care through Lumino Health

• Private medical insurance through Freedom Elite

• Virtual GP and at‑home care via eMed x Livi

• Workplace pension through Penfold, with salary sacrifice option

• Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay