Intake Coordinator-ABA

Intake Coordinator – ABA Therapy (Sales-Focused)

Location: Onsite – Inwood, NY Corporate Office
Schedule: 9:00 a.m.–5:00 p.m., 10:00 a.m.–6:00 p.m., 11:00 a.m.–7:00 p.m.
Job Type: Full-Time
Compensation: $45,000-$60,000 annual salary, based on experience

We’re seeking a motivated and compassionate Intake Coordinator to be the first point of contact for families seeking life‑changing ABA therapy services. This fast‑paced, people‑focused role is ideal for someone who thrives on meaningful conversations, enjoys achieving goals, and loves helping families begin their journey with us.

Bilingual Spanish/English speakers are highly preferred.

• Be the first friendly voice families hear when they reach out for services
• Manage 75–100+ inbound and outbound calls daily
• Explain our programs clearly and guide families through the intake process
• Follow up to collect insurance, documentation, and consents
• Track progress in Salesforce and other systems
• Meet and exceed performance goals for responsiveness, conversion, and completion
• Collaborate with internal teams to ensure a smooth, welcoming onboarding experience

• 1+ year of experience in sales, outreach, intake, or client‑facing roles
• Comfortable in a fast‑paced, phone‑driven environment
• Excellent communication and persuasive skills
• Driven by results, goals, and bonus opportunities
• Familiarity with Salesforce or other CRMs preferred
• Detail‑oriented, organized, and strong at follow‑through
• High school diploma required; associate’s or bachelor’s degree preferred
• Experience in ABA, healthcare, or behavioral health is a plus
• Bilingual Spanish/English skills preferred

• $45,000-$60,000 annual salary based on experience
• Performance‑based bonuses and incentives
• Health, vision, and dental insurance, PTO, and paid holidays
• 401(k) with employer match
• Opportunities to grow with a fast‑expanding, mission‑driven organization
• A supportive team environment where your impact is valued every day.

The Treetop | Discovery ABA Family of Companies is an Equal Opportunity Employer and welcomes candidates from all backgrounds.