Senior Deployment Strategist

Axleis the AI-native clearinghouse for insurance. Our infrastructure and AI agents automate complex insurance workflows between carriers and third parties including verification, monitoring, and policy updates.

We've helped Fortune 500 businesses like Rocket Mortgage, Avis, and Experian speed up shared workflows with carriers by 20x while eliminating paper and phone calls.

Axle’s Deployment Strategists own enterprise client engagements and deployments. As a Senior Deployment Strategist, you’ll be a strategic client partner responsible for helping our enterprise clients successfully deploy our clearinghouse, convert pilot engagements into long-term contracts, and drive expansion into deeper and broader deployments.

Your primary KPI is Net Dollar Retention. You'll own client outcomes across the full post-sales lifecycle: designing deployments around each client's business objectives, converting pilots into long-term contracts, and identifying expansion opportunities across new use cases and agent touch points.

You'll work directly with Fortune 500 companies, collaborating closely with Technical Account Managers, Product Managers, Engineering, and Sales to drive adoption and unlock new revenue within accounts. We’ve already grown enterprise deployments from $100K to $1M, and you’ll have the chance to take them to $10M+.

This is a high-leverage role for someone who has led enterprise engagements/deployments and has the strategic instincts to identify expansion opportunities within accounts. We're looking for a hands‑on operator with horsepower that thrives in solving hard, complex problems.

• Trusted by leading Fortune 500 companies and top brands like Rocket Mortgage, Hertz, Avis, Sixt, and Experian - with more joining every month.
• Mid 7-figures ARR with 160%+ Net Dollar Retention and clear signs of PMF
• Backed by world-class investors including Gradient (Google’s AI Fund), Y Combinator, and the founding team of Plaid
• Join a tight-knit team where everyone drives real impact we have top-tier customer and revenue metrics with half the team size of typical startups.
• Work on genuinely hard, unsolved problems at the intersection of agentic AI, complex data structuring, and financial risk.
• We care deeply about our team and provide great compensation and equity, full benefits, unlimited time-off, and plan an annual team offsite!

We're a lean team, and our customer base is growing too quickly for us to keep up. We're looking for talented team members to join our early team and execute on an ambitious roadmap.

You will successfully deploy Axle with new clients, convert them to long term engagements, and grow revenue through deeper penetration into existing agent deployments and new use case adoption.

• Deployment: Work with enterprise clients to understand their business objectives, design the pilot or initial deployment around them, and partner with Technical Account Managers and Product Managers to ensure successful launch and rapid time‑to‑value.
• Pilot Conversion: Define what must be true to convert a pilot into a full long‑term contract or achieve full share of business for the initial use case. Own the outcome - work with client leadership to hit those milestones and close the conversion.
• Expansion: Partner with client leadership and Axle's Product Managers to identify additional initiatives and use cases for deploying Axle agents. Prioritize expansion opportunities, build business cases, and reduce time‑to‑value for each new deployment.
• Client Management
  : you’ll build deep relationships with clients across their organization. From technical team members writing the code to the Presidents and CEO’s of their business. You’ll chart their organization and build real, fulfilling relationships.
• Run executive steering and QBRs
  : drive regular cadence with client senior leadership - align on objectives, review deployment progress against success metrics, surface risks early with options, and ensure rapid decision‑making.
• Codify the playbook: build reusable deployment and growth accelerators - implementation frameworks, onboarding templates, stakeholder communication plans - that…