Manager, Strategic Account Development - Marketplace

About the Team

On the Outside Account Development team, we develop Door Dash partners to capture engagement, growth, and performance on our platform. Within OAD, the Strategic Account Development team further develops key accounts by connecting these valued merchant partners with new powerful tools on the Door Dash marketplace, ensuring sustained success and increased sales.

We are looking for a Strategic Account Development Manager to join our Marketplace team. As a manager on the team, you will train and empower our Marketplace Strategic Account Development Executives (aSADE, SADE and Sr SADE) while also achieving regional goals of growing the merchant side of the Marketplace business. Additionally, you will work with xfn teams (OAM, product partners, S&O) to improve team performance while having a strong ability to report out and recognize the team needs.

You will report into the Senior Manager where you'll have direct access to grow your career to the next level. We expect this role to be flexible in terms of time spent remote and in-office with the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business related necessity.

• Help grow the team — source, interview, and hire top sales personnels
• Assist SADEs, Sr SADEs and Associate SADEs, new hires, on important deals — play a supporting role to newer teammates on deal-specific strategy, coaching on how to work with Strategic Partner Managers and OAM leadership, teaching how to run deep discovery and pitch packaged partnership changes that ensure sales growth for the Mx and revenue growth for Door Dash.
• Train new hires on internal operations — walk your teammates through the closed won → activated process for each product, show them the basics of SFDC reporting, how to find and report on Mx data.
• Integrate with OAM Leadership — the SAD team has ownership over product adoption for SPM managed businesses where SPMs are the relationship owners. The Mgr will need to work with other leaders to ensure smooth internal relationships within OAM so that Mx get the best support from the OAM team.
• Provide weekly updates on performance and needs of team to Sr leadership to both uplevel the team and improve our Marketplace suite
• This position would require travel to rep regions 1x per quarter to have in person, hands on training in local office and attend Mx meetings in the field to pitch Marketing products. This travel would include the cities where reps in the East region currently reside, including Atlanta, NY, Miami, Chicago and DC (1 city per quarter).

• Led a team of 5+ reps and have strong examples of how you’ve coached and upleveled a team
• Demonstrate work beyond your current role (i.e. 10% projects)
• Strong ability to report out and have a solutions oriented approach when issues arise
• Pro at balancing core team goals and projects while being adaptable to QoQ changes
• Performance in your current leadership role is 125% or higher in previous quarter

Applications for this position are accepted on an ongoing basis.

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.

Door Dash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Door Dash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

To learn more…