Strategic Account Manager

About the role

Responsible for overseeing all customer locations for assigned strategic account, developing new business while maintaining and growing current business, achieving net sales and profit margin objectives for the assigned strategic contractor accounts.

• Coordinate efforts across multiple Leviton sales teams, business units, and assigned Strategic Contractor Accounts.
• Manage the overall relationship between Leviton and the Customer; at all locations if multiple locations exist.
• Effectively plan, manage and communicate sales activities utilizing CRM and business technologies.
• Lead negotiations on a corporate level with assigned accounts when necessary.
• Work with and instruct other Leviton team members who may have responsibilities for various customer locations.
• Visit remote customer locations with other team members with enough frequency to develop relationships with key local decision makers in support of strategic goals for assigned National Contractor Account.
• Drive the total business through team building and coordinated efforts across multiple business units and sales organizations.
• Coordinate with channel management team to best align strategic objectives and service assigned National Contractor Accounts.
• Establish annual revenue, product, and program goals with the customer.
• Hold regular review sessions with the customer to ensure goals and objectives are being met or corrective action is taken where necessary.
• Promote the Total Capabilities of Leviton to position Leviton as the solution supplier of choice throughout the customers’ organization.
• Report activities of the assigned National Contractor Accounts on a monthly basis to the Director, Global Strategic Accounts
• Orchestrate senior management meetings between Leviton and customer for “Big Picture” strategy discussions.
• To grow the business year over year to meet revenue and profit growth objectives of the organization.
• Achieve forecasted sales on new products.
• Manage account sales activity between $20 million and $30 million.

• A thorough knowledge of industry standards and practices is also required.
• Must be creative, resourceful, able to think independently, provide leadership on projects.
• The Strategic Account Manager
  - Contractors must be able to make decisions at a management level, while reporting and justifying these decisions to the Director of Sales and corporate management
• Must be well organized, an excellent time manager and able to handle multiple tasks on an ongoing basis.
• Must think globally in the approach to working with the customer and be open to change both with the customer and with Leviton.
• Understanding of the world market and driving influences will be a key to success.
• The Strategic Account Manager
  - Contractors must have leadership skills which will promote and build a team concept for servicing the customer
• Communication – Excellent verbal and written communication skills to effectively interact with coworkers, along with internal and external customers and key stakeholders
• Customer Service – Provide excellent service to internal and external customers
• Analytical Skills – Analyze data to make informed decisions
• Strategic Thinker – Ability to think strategically and make informed decisions to support the organizations goals
• Relationship Builder – Strong interpersonal skills to build trust and rapport with key stakeholders
• Leadership – Ability to guide, inspire, and influence others to achieve common goals. This includes setting a vision, making strategic decisions, and motivating a team to work collaboratively
• Influence – Ability to affect the behaviors, attitudes, and opinions of others, which includes persuasion and inspiration of others to follow a certain direction or adopt specific behaviors, often through leadership
• Strategic – Ability to anticipate future trends, envision long‑term goals, and develop plans to achieve them

• A Bachelor’s Degree in Business / Marketing or Engineering
• Current BICSI RCDD preferred but not required
• 8+ years’ experience in field sales and business development is typically required.

50%

Comprehensive benefits include:

• Medical…