Sales Enablement Associate

Job Description

Informa Connect's Food service Vertical is looking for a Sales Enablement Specialist, reporting to the Senior Director of Business Systems. The Sales Enablement Specialist supports the sales team by equipping them with the necessary resources, training, and tools to effectively engage with customers and drive revenue growth. The Sales Enablement Specialist responsibilities include coordination and implementation of sales tools, creating user guides, providing onboarding, ongoing training support, performance monitoring, delivering reporting analytics, and ensuring close collaboration with cross‑functional teams for process optimization.

• Training and Development:
  • Develop and implement sales training programs, conducting onboarding sessions, and providing ongoing learning opportunities for the sales team
  • Create and maintain sales training materials such as presentations, user guides, recordings, and one‑pagers, ensuring they are up‑to‑date and aligned with current processes
• Performance Analysis:
  • Track and analyze sales performance metrics to identify areas for improvement and develop targeted enablement strategies
  • Monitor and gauge the effectiveness and adoption of tools utilized by sales users
• Collaboration:
  • Work closely with sales leadership, operations, marketing, product, and other teams to ensure alignment and effective communication
• CRM and Tool Management:
  • Assist with the implementation and maintenance of sales enablement tools and the Salesforce CRM systems
  • Support the documentation of processes and operating procedures across sales enablement tool implementations
• Data Management:
  • Proactively monitor CRM data, identify errors and inconsistencies, and work with relevant teams and/or tools to correct errors and prevent future issues
• Support:
  • Respond to day‑to‑day technical enablement system requests and questions
  • Gather feedback from teams to continuously improve enablement resources and processes
  • Assist with performing quality assurance on newly developed Salesforce configurations
  • Assist with day‑to‑day questions from user base

• Bachelor's degree in Business, Marketing, Communications, or related field
• 1–3 years of experience in sales, marketing, or customer success roles (sales enablement experience preferred)
• Strong understanding of sales methodologies and the sales process
• Excellent communication and presentation skills
• Proficiency with Salesforce CRM platform and sales enablement platforms
• Strong project management and organizational skills
• Data analysis capabilities to measure and report on sales enablement effectiveness

• Exceptional written and verbal communication
• Strong interpersonal skills and ability to work cross‑functionally
• Attention to detail and commitment to quality
• Problem‑solving mindset and ability to work independently
• Proficiency with Microsoft Office Suite and presentation software

Salesforce Admin Certification preferred but not required.

Salary for this position is $60,000 – $70,000 based on experience.

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
• Great community: a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on‑demand access to thousands of courses on Linked In Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401(k) match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition…