Key Account Manager

About The Role

• You will manage the strategic development of Key Retailers (Mass, Drug, Grocery, Discount Channels) and ensure sales targets are met.
• You will report to the Senior Manager of Key Account Sales.
• This is a hybrid role: three days onsite (Wednesday and Thursday mandatory; the third day may be of your choice).
• Traveling by car will be involved. Mileage reimbursement will be provided – no overnight travel.
• Candidate must have their own mode of transportation.
• The position involves overseeing the strategic growth of major retailers such as those found in the Mass, Drug, Grocery, and Discount Channels, with the aim of meeting sales targets.
• You should have relevant experience in managing retail sales, specifically working with major pharmacies like CVS and Walgreens, and grocery stores selling shampoo products.
• We are looking for a junior to mid‑level individual with a proven track record as a Key Account Manager (not an Account Executive).
• Experience handling key accounts at CVS, Food Stores, or Drug Stores is required.

• Represent the LG H&H portfolio of beauty brands at Key Retailers (Mass, Drug, Grocery, Discount Channels).
• Deliver annual volume, trade spend and profit plan.
• Conduct ongoing analysis and review of business trends to identify gaps for planning and execution.
• Implement the sales strategies per customer in coordination with the sales channel strategy.
• Plan and implement the annual appraisals in coordination with management.
• Negotiate terms and conditions and implement the results.
• Make regular headquarters buyer calls, identify customer needs/priorities and create fact‑based selling presentations.
• Maintain a strategic product mix through SKU optimization – both new item sell‑in and SKU reduction.
• Participate in customer payment processing, including financial contracts, performance and collection.
• Ensure customer profitability.

• A minimum of a bachelor’s degree.
• 3+ years of experience in B2B sales or specialty beauty retailers & department stores sales, preferably in the beauty industry.
• The ability to travel by car or airplane as needed, which may include overnight and/or weekend travel.
• Excellent interpersonal, competitive selling technique, business acumen and organizational skills.
• Strong written and oral communication skills.
• Thorough knowledge and understanding of sales applications and principles.
• Ability to lift up to thirty (30) lbs. periodically, sit at a desk for up to two hours, climb stairs, and walk quickly from place to place.
• Experience documenting sales awards and achievements.
• Prior management development training and career development.