Budtender​/Retail Associate

Budtender / Retail Sales Associate (Customer Experience & Sales)

Bliss + Lex — New York, NY (Upper East Side)

Part-Time and Full-Time Opportunities Available

Bliss + Lex is seeking high-performing Retail Sales Associates (Bud tenders) with strong customer service and sales experience to join our team. This role is ideal for professionals from luxury retail, hospitality, or high-volume sales environments such as Apple, Nordstrom, Sephora, Lululemon, or similar brands.

This is a sales-focused role where success is defined by your ability to deliver exceptional customer experiences while confidently recommending products and driving revenue through thoughtful upselling and personalized service.

We are building a team of Client Advisors who are polished, professional, and motivated by performance.

Deliver Exceptional Customer Service

• Provide a welcoming, personalized, and elevated customer experience
• Build rapport quickly and establish trust with a diverse customer base
• Act as a trusted advisor by identifying customer needs and recommending appropriate products
• Deliver hospitality-driven service consistent with luxury retail standards

Drive Sales and Achieve Performance Goals

• Meet or exceed individual and store sales targets
• Confidently upsell and cross-sell products to maximize each transaction
• Recommend premium and featured products based on customer needs
• Contribute to overall store revenue and performance metrics including average transaction value and units per transaction

Thrive in a Fast-Paced Retail Environment

• Serve multiple customers efficiently while maintaining high service standards
• Accurately process transactions using POS systems
• Maintain strong product knowledge and stay current on new products
• Assist with merchandising, restocking, and maintaining a polished sales floor

Maintain Professionalism and Compliance

• Follow all company policies and state regulations
• Demonstrate professionalism, reliability, and accountability
• Represent the Bliss + Lex brand with excellence

• 2-3+ years of retail sales, customer service, or hospitality experience
• Proven ability to upsell, cross-sell, and drive sales performance
• Experience working in fast-paced, high-volume retail environments
• Strong communication and interpersonal skills
• Professional demeanor and strong work ethic
• Reliable availability including evenings, weekends, and holidays

Top performers in this role typically:

• Are confident and comfortable recommending products
• Consistently look for opportunities to increase sales through upselling
• Provide attentive, personalized service to every customer
• Thrive in fast-paced, high-expectation retail environments
• Are goal-oriented and motivated by performance

• Competitive hourly pay
• Individual and store based performance bonuses