Sales & Client Operations Coordinator

About Studio Luddite

Studio Luddite is a luxury lighting design studio dedicated to craftsmanship, innovation, and precision. Our work blends timeless materials with intentionality to create distinguished, functional objects for the architecture and design community.

As we continue to expand our presence within the architecture and design (A

D) industry, we are growing our sales and client operations team and seeking a Sales & Client Operations Coordinator to support the studio’s sales initiatives and client project workflow.

This role offers an exciting opportunity to work closely with the sales and leadership teams in a collaborative, design-focused environment while gaining exposure to the high‑end architecture and design industry.

The Sales & Client Operations Coordinator will report to the Client Operations & Sales Manager, with oversight from the COO, and will collaborate closely with the broader studio team of seven.

The Sales & Client Operations Coordinator plays a key role in supporting the studio’s sales pipeline, client relationships, and project coordination.

This position assists with trade account onboarding, preparing quotes and invoices, coordinating client communications, and supporting internal studio initiatives. The role requires someone who is highly organized, detail‑oriented, and proactive, with the ability to communicate professionally with clients and work closely with multiple internal teams.

This is a junior‑level position designed for someone early in their career who is eager to learn and grow within the luxury design industry, with the potential to develop into a more senior sales or client management role as the company continues to expand.

The ideal candidate is:

• Highly organized and detail-oriented — You ensure information is accurate and nothing falls through the cracks.
• Enthusiastic and proactive — You take initiative and anticipate needs.
• Personable and professional — You are comfortable communicating with clients and industry partners.
• Independent and resourceful — You manage responsibilities thoughtfully while asking questions when needed.
• Collaborative — You enjoy working closely with others to keep projects moving forward.
• Design-minded — You are excited by the opportunity to work within the architecture and design community.
• Outgoing and adaptable — You enjoy building relationships and contributing to a positive studio culture.

• Review incoming trade applications and assist in onboarding new trade clients.
• Set up and maintain trade accounts within internal systems.
• Prepare quotes, proposals, and invoices for client orders.
• Communicate directly with clients to respond to inquiries and provide project updates.
• Assist with managing inbound sales inquiries and coordinating responses with the sales team.
• Support outbound sales initiatives, including identifying and following up on potential leads.
• Assist in managing the sales pipeline and tracking client interactions.
• Support the Client Operations & Sales Manager with various sales initiatives and follow‑ups.

• Assist with coordinating custom and stock orders from inquiry through fulfillment.
• Maintain accurate documentation of client communications and project details.
• Monitor timelines and help ensure projects remain on schedule.
• Coordinate with internal teams to keep projects moving efficiently.

• Coordinate and schedule studio visits for showroom guests, trade clients, and industry partners for the Founder and sales team.
• Assist with internal studio initiatives including product launches, trade events, showroom preparation, and other studio projects.
• Manage sample requests, logistics coordination, and other operational needs.
• Maintain organized records and documentation across systems and platforms.

• Assist with coordinating and identifying brand collaborations and partnership initiatives.
• Support outreach and follow‑up with potential collaboration partners.
• Help coordinate marketing initiatives that support sales and brand visibility.
• Assist with tracking leads and…