Manager, Member Engagement & Development

The Interactive Advertising Bureau is seeking a highly motivated sales and business development professional to help grow IAB’s agency and brand membership community.

This is a revenue-generating role focused on prospecting, pipeline development, member growth, retention, and account expansion. Success requires relationship building, sales discipline, operational rigor, and comfort opening doors that are not already open.

You will partner with senior leadership to support growth across IAB’s agency and brand membership portfolio.

• Identify, prospect, and develop new membership opportunities
• Build relationships with senior marketing, media, and advertising executives
• Drive membership renewals, retention, and account expansion
• Promote IAB events, sponsor ships, training programs, certifications, and industry initiatives
• Create account plans and engagement strategies for priority prospects and members
• Own Salesforce hygiene, pipeline tracking, forecasting, and follow-up documentation
• Monitor industry trends, organizational changes, and leadership movement to inform outreach
• Support executive engagement efforts, meetings, and follow-up
• Gather member feedback and surface market intelligence to internal teams
• Collaborate with members to increase participation in IAB councils, committees, events, and educational offerings

• 5+ years of experience in sales, business development, account management, partnerships, membership sales, advertising, media, marketing, or a related field
• Demonstrated ability to prospect, build relationships, and create business opportunities
• Strong communication, presentation, and follow-through skills
• Experience using CRM systems, with Salesforce strongly preferred
• Excellent organizational skills and comfort managing multiple priorities
• Ability to operate in a fast-paced, revenue-focused environment

• Experience in digital advertising, media, adtech, martech, agencies, publishers, platforms, measurement, retail media, or related sectors
• Experience selling memberships, sponsor ships, events, professional services, or consultative solutions
• Comfort working with senior-level stakeholders and executives
• Familiarity with media planning, measurement, creator economy, commerce media, retail media, or emerging advertising technologies

• We team up. You’ll work with some of the industry's most innovative and interesting people. We work hard, but we also have fun and care deeply about our work and each other.
• We are purposeful and mindful. We make strategic decisions thoughtfully and communicate with intention.
• Everybody sweeps. No task is too small. We focus on the details and aren’t afraid to get our hands dirty.
• We lead the future together. We foster a culture of action, innovation, and forward-thinking.
• We encourage curiosity. We take risks, learn by doing, and reward future thinking.
• We embrace all voices. Healthy debate leads to better outcomes, and every voice matters.
• We stay hungry. We constantly seek new challenges “good enough” is never really enough.

If you’re looking for a role where you can:

• Grow your network across the entire industry
• Be part of shaping the future of digital advertising

The Interactive Advertising Bureau (IAB) empowers the media and marketing industries to thrive in the digital economy.

Our membership includes 700+ leading media companies, brands, and technology firms. We develop industry standards, conduct research, and provide education that shapes the future of digital marketing.

Headquartered in New York City, IAB operates globally across five continents.

We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workforce.