Merchant Account Manager

Skimlinks is a global e-commerce monetization platform with offices in LA, London, Germany, and NYC.

The Merchant Account Manager is part of our US Commercial team and reports to the Manager of Merchant Account Management. This role is responsible for managing and growing a portfolio of retail merchant accounts, building strong client relationships, optimizing program performance, and identifying opportunities to drive revenue growth. Working cross‑functionally with Operations and other internal teams, the Manager leverages data‑driven insights to maximize the value of the Skimlinks and Connexity platforms while ensuring an exceptional client experience.

• Proactively manage, retain and accelerate the growth of accounts through strong client engagement and assessment of merchants.
• Review existing merchant relationships and contribute to optimization strategies.
• Set up, monitor, and log merchant progress via internal systems and Excel reports to track performance.
• Work with Operations to analyze data and ensure programs are fully optimized.
• Enforce strong network quality standards across Skimlinks publishers regarding how they promote merchants.
• Attend conferences and industry events to represent Skimlinks to prospective clients.

• 2+ years of account management experience with a proven track record within a structured sales environment.
• Solid understanding of the advertising, affiliate, paid search, online publishing or media industry.
• Knowledge of CPC and CPA cost models and KPIs such as ROAS, NTF, conversion, cost of sale.
• Demonstrated success in negotiating, relationship building, and account management.
• Strong analytical, quantitative, and technical aptitude with great attention to detail.
• Drive to help merchants find growth opportunities.
• Excellent verbal, written, and communication skills.
• Self‑motivated, driven, flexible, and adaptable with a proven track record of exceeding goals.
• Proficiency with Salesforce, Microsoft Office, Excel, PowerPoint.
• BA/BS degree.

• Health Care Plans (Medical, Dental & Vision)
• Retirement Plan (401k Matching)
• Life Insurance (Basic, Voluntary & AD&D), LTD & STD
• Paid Leave (Maternity, Paternity & Medical)
• Flexible work schedules
• Free Food & Snacks
• Wellness Resources
• Equity

We are committed to providing a culture that supports diversity, equity, and inclusion of our people. We encourage individuality and are driven to represent a workplace that celebrates our differences.

This position is hybrid 2 days/week working in our New York office at 16 Madison Square West, 7th Floor, New York, NY 10010.

The pay range for this position in New York is $75k - $85k. This role is also eligible to participate in our bonus plan under which you might be eligible for additional earnings in accordance with such plan.