Jr Account Mgr EComm - Tangle Teezer

New York City, NY, US, 10003

Hybrid

Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.

Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we’re dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a "roll up your sleeves" mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.

Helping you have healthy hair has been our main goal since 2007. No matter your hair type – straight, curly, fine, fragile, or coily – our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they’re your daily dose of confidence.

So, you can take on whatever tangles life throws your way.

We are seeking a strategic, analytical Junior Account Manager with a proven track record of helping scale growth in the Ecommerce Space. This role reports to Tangle Teezer’s Key Account Manager, ECommerce and will focus on both the day-to-day and long-term success of Tangle Teezer’s Amazon North American business. This highly visible role also supports the growth of other e-commerce marketplaces such as Tik Tok Shop and collaborates internally to drive growth across the e-commerce landscape.

• Helping achieve account growth and performance targets through the implementation of business strategies (promotions, site content optimization, assortment analysis, etc) in partnership with the KAM, internal Tangle Teezer teams, and agencies.
• Working closely with Amazon agency in day-to-day support of the business with a focus on operational excellence, achieving sales goals and profit.
• Leading business communication and coordination by promptly cascading information and customer needs across the Tangle Teezer organization/external stakeholders to support Amazon’s robust 3P Business.
• Collaborating with Trade Marketing team to continuously audit PDPs to then develop compelling PDP content, A+ Premium content, and storefront content to drive traffic and conversion.
• Develop brand store strategy in partnership with other internal stakeholders.
• Through customer business planning, program development and communication, ensure complete execution of agreed-upon strategies and actions.

• Track sales performance against the business sales targets and take responsibility for results.
• Manage new product launches from start to finish (including administrative details) with internal Tangle Teezer cross-functional teams and external agency; continuously track sales performance and conversion by SKU.
• Monitor BSR, competitive activity, and 3rd party seller landscape, proactively addressing any suppression issues and/or conflict with maintaining the buy box, including any Brand Registry issues.
• Communicate and coordinate account-specific promotions and product focuses with agency and internal teams (including marketing, social, demand planning and operations) and tracking associated sales lifts.
• Support KAM on the build out of monthly and ad hoc strategic sales decks with supporting data, insights, and asset curation in PowerPoint.
• Manage all Amazon and TTS related operations including CX, listing and catalog management, pricing health, account health and other relevant business operations.

• Highly organized, proactive self-starter with a track record of managing multiple projects at pace in a dynamic environment.
• “One team” mentality – experience working cross functionally to deliver customer success.
• 1-3 years Amazon or other e-commerce business direct support.
• Working knowledge of:
• Amazon…