Key Account Manager

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Learn more at

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Pharmaceutical Sales

Sales – Neuroscience (Commission)

Professional

New Jersey (Any City), New York (Any City)

Johnson & Johnson Innovative Medicine is recruiting for a Key Account Manager in the New York/New Jersey geography.

Our expertise in Innovative Medicine is informed and inspired by patients suffering from serious mental illness. Visionaries like you work on teams that remove barriers and advocate for the patients we serve.

Our Neuroscience KAM team is focused on easing the pathway to utilization and leading collaborative strategic pull through initiatives in support of the retail team.

Join us in advancing product availability and utilization for Integrated Delivery Networks, Veterans, Department of Defense retirees, active‑duty service members and their families, and Academic Teaching Institutions.

Learn more at

• Enhancing formulary access and formulary positioning for assigned products by engaging effectively with Population Health Decision Makers
• Gaining a deep understanding of customer objectives, challenges and market forces and then translating this knowledge into developing strategic plans to optimize customer engagement and account outcomes.
• Embed product(s) into the Account Infrastructure including shaping and preparing markets for the brand across the disease states of schizophrenia, bipolar depression and major depressive disorder.
• Developing strong customer relationships; and partnering with key customers to implement compliant value solutions to optimize patient care (Customers include, but are not limited to, key stakeholders and population health decision‑makers, IDNs, Academic Health Systems, Veterans Affairs Medical Clinics and Department of Defense accounts).
• Integrating and prioritizing account plans with key overlapping J&J partners to influence assigned accounts; realize relevant key objectives to optimize customer engagement and account outcomes.
• Analyzing and applying market data to assess business opportunities and priorities, including relevant impact of territory health care quality, delivery and reimbursement trends.
• Leading and motivating extended team members to improve performance, while fostering a culture of engagement and accountability

• Leading collaboration across teams with dynamic strengths and reporting structures
• Demonstrates critical thinking
• Excellent social, communication, facilitation and presentation skills required
• Navigate complex accounts and build valuable relationships with diverse stakeholders
• Impact business and partnerships in a highly competitive environment
• Able to tackle complex business and partnership issues
• Ability to analyze highly complex, quantitative and qualitative data
• Ambitious, and possess a high degree of intellectual curiosity
• Ability to prioritize and handle multiple tasks/projects

• A minimum of a Bachelor’s Degree is required
• Minimum of five (5) years of Specialty sales and/or Institutional sales is required
• Minimum of 10 years in pharma required
• Experience engaging with P&T committee members and navigating the formulary decision‑making process for accounts is required
• An in‑depth knowledge of the U.S. healthcare industry including an understanding of key stakeholders and delivery of care models is…