Sales Manager

This on-site position reports directly to the Director of Sales & Marketing (DOSM), with oversight from hotel General Manager.

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401(k) matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

• Develop and execute sales strategies to increase room revenue, group bookings, and event sales
• Identify, prospect, and secure new corporate, group, and leisure accounts
• Maintain and grow relationships with existing clients through regular communication and site visits
• Prepare and negotiate contracts, rates, and proposals in line with hotel policies
• Conduct hotel tours for prospective clients and event planners
• Collaborate with marketing, revenue management, and operations teams to align sales efforts
• Monitor market trends, competitor activity, and pricing strategies
• Achieve or exceed monthly and annual sales targets
• Attend trade shows, networking events, and industry functions as required
• Maintain accurate sales records, forecasts, and reports using CRM and PMS system

• BA in Hospitality Management, Business, Marketing, or a related field (preferred)
• Proven experience in hotel sales, hospitality sales, or a related role
• Self-starter, strong negotiation, communication, and presentation skills
• 2 years prior sales experience
• Excellent relationship-building and customer service abilities
• Ability to work independently and manage multiple accounts simultaneously
• Proficiency in sales systems (Delphi), hotel PMS, and Microsoft Office
• Knowledge of local market dynamics and hospitality trends
• Must have the ability to communicate in English
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player

Note:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

For applicants in NYC, the anticipated compensation range is $36.05 to $40.86 per hour, depending on factors such as experience, education, and work location. Crescent Hotels & Resorts is a multi-state employer, and salary ranges may vary for positions in other states.