VP of Sales

We are working exclusively with our client to find a VP of Sales based in New York.

Our client is a high-growth enterprise software company helping global organisations transform how they engage with and support their customers. Its technology enables businesses to automate complex interactions, improve operational efficiency and deliver better customer experiences at scale.

Having built a strong position within a rapidly evolving market, the company has developed a sophisticated technology platform used by a growing portfolio of large enterprise customers across multiple international markets. The business has established a strong reputation within its category, with a proven product, impressive customer retention and significant opportunity for further expansion.

Today, the company generates eight-figure annual recurring revenue, is growing strongly year-on-year and is entering an important next phase of international scale. With ambitious growth plans and significant investment behind the business, they are looking to appoint a New York-based Vice President of Global Sales to lead and scale the commercial organisation across North America and Europe.

• Generating eight-figure revenues, delivering strong year-on-year growth with ambitious plans to more than double revenue over the next few years.
• Trusted by a growing portfolio of large enterprise customers across multiple international markets.
• Established technology platform with a strong reputation in enterprise customer experience and a proven track record of product innovation.
• Successfully evolved its platform in line with a rapidly changing market, building a recognised position within enterprise customer experience software.
• Operating in one of the fastest-growing areas of enterprise software, with AI transforming how organisations engage with and support customers.
• Enterprise sales environment with six-figure customer lifetime values and significant expansion opportunities across strategic accounts.
• Leading an international sales organisation across North America and Europe, supported by established Sales Development, Solutions, Marketing, Partnerships and Revenue Operations teams.
  
  Well-balanced pipeline generation model, combining high-performing outbound sales with strong marketing, partner and event-generated demand.
• North America is the company’s largest strategic growth opportunity, with significant investment committed to accelerating expansion in the region.
• Opportunity to scale the North American sales team while continuing to develop an established, high-performing international business.
• $250k–$300k base salary + 60% OTE, alongside meaningful equity in a business targeting a significant exit over the coming years.

• Leading the global sales organisation across the UK and North America, with direct responsibility for 5 Account Executives based across New York, Canada and London.
• Building the North American business into the company's largest revenue engine, while continuing to develop and scale the high-performing UK team.
• Building a repeatable enterprise sales operating model, introducing the structure, processes and forecasting discipline required to scale beyond $20m ARR.
• Coaching experienced enterprise Account Executives through strategic opportunities, improving deal execution, executive engagement and commercial strategy.
• Remaining actively involved in complex enterprise opportunities, supporting negotiations and executive stakeholder management with many of the world's leading eCommerce brands.
• Hiring, coaching and developing the next generation of enterprise Account Executives as the business continues to expand across both regions.
• Working closely with Marketing, Partnerships and Rev Ops to improve pipeline generation, sales productivity and commercial performance.
• Partnering directly with the CEO to shape commercial strategy, organisational design and the long-term evolution of the global go-to-market function.
• Helping transform a successful scale-up into a world-class enterprise software business capable of delivering a significant future exit.

• Proven experience scaling an enterprise SaaS business from…