Business Development Director - PL​/Fulfillment

Business Development Director - 3PL / Fulfillment

US, New York City

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Role Overview

You would be joining a new sales team focussed solely on selling our Fulfilment proposition. This proposition is a key driver in the growth of the wider business meaning you will be able to make a demonstrable impact quickly. This is a true hunter role where you would be managing end to end deal processes. The focus is on mid and enterprise level clients looking take products direct to a consumer.

You will be armed with one of the strongest Fulfilment propositions on the market, pushing automation and innovation.

You can find more about our THG Fulfilment proposition here:

• Analyse existing client portfolios to identify revenue growth opportunities.
• Develop and execute strategies to upsell and cross-sell products or services that align with clients' business objectives.
• Build deep, trusted relationships with key stakeholders within the client base.
• Act as a consultant, understanding clients' challenges and aligning solutions to meet their needs.
• Own the entire sales process for upselling and cross-selling initiatives, from initial outreach to deal closure.
• Achieve and exceed growth and revenue targets for the assigned client base.
• Collaborate with internal teams (e.g., product, marketing, customer success) to ensure a seamless client experience.
• Gather insights from clients to inform product development and marketing strategies.
• Proactively identify areas for improvement and propose solutions that enhance client satisfaction and retention.
• Reporting & Forecasting:
  Maintain accurate records of sales activities and client interactions in CRM tools. Provide regular reports and forecasts on revenue growth performance and pipeline health.
• Potential to grow into leadership role.

• Proven track record in a growth-focused sales role within Fulfilment or Logistics sales (Can be SaaS or Logistics solutions, we are keen to find fulfilment experts).
• Experience working with Beauty, Personal Care or Health / Nutrition brands.
• Strong consultative sales skills with the ability to uncover client needs and align them with solutions.
• Exceptional communication, negotiation, and presentation skills.
• Analytical mindset with the ability to identify growth opportunities through data-driven insights.
• Familiarity with CRM tools (e.g., Salesforce, Hub Spot) and sales analytics platforms.
• A team player with a collaborative approach and a client-first attitude.

Salary - $140,000 - $180,000 + comms

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.