Sales Operations Specialist

Employment Type: Full-Time

Work Setting:
In-office/Remote

Work Location:

United States/Europe

Work Hours:

Office hours

Find out more here:

Semi Analysis is an independent research and analysis firm specializing in the Semiconductor and AI industries. Our in‑depth coverage spans the entire supply chain, from semiconductor fabrication processes to cutting‑edge AI Models, software, and infrastructure. We are recognized as the leading authority on the semiconductor supply chain, with the highest concentration of industry experts within one team, and a deep‑rooted passion for delving into the intricacies.

We’re a global team of over 50 analysts, each with extensive networks across the semiconductor supply chain and AI ecosystem, publishing industry‑shaping articles while participating in 40+ conferences annually.

Our newsletter reaches more than 200 000 subscribers worldwide, including senior management and C‑suite leaders at the leading semiconductor and AI companies.

• Industry Models – we develop and publish industry models on accelerator shipments, datacenter demand and supply, GPU total cost of ownership, and more. We work with hyperscalers, neoclouds, many of the world’s largest hedge funds, and government agencies.
• Core Research – our public equity markets product, geared towards financial investors, distills our deep technical research and knowledge into key insights on technology and product trends.
• Consulting and Technical Due Diligence – We conduct custom research and project work to guide key strategic and investment decisions for the largest private‑equity funds, leading venture‑capital firms, companies across the AI ecosystem, and government agencies.

Semi Analysis is a research and consulting firm focused on semiconductors, AI infrastructure, data centers, and the broader technology supply chain. We work with investors, technology companies, and industry stakeholders who rely on our research to understand complex technical and commercial markets.

We are looking for a Sales Operations Associate / Manager to help build and improve the systems, processes, reporting, and commercial infrastructure that support our growing sales and client‑facing teams.

This role will support pipeline management, CRM hygiene, sales reporting, client data management, process improvement, and cross‑functional coordination across sales, research, consulting, finance, and operations.

The ideal candidate is analytical, organized, commercially minded, and comfortable working in a fast‑moving environment. This person should enjoy turning messy information into clear workflows, dashboards, reports, and actionable insights.

• Own and maintain CRM data quality, ensuring accounts, contacts, opportunities, deal stages, sales activities, and follow‑up records are accurate and up to date.
• Support pipeline management by helping the sales team track new opportunities, deal progression, client follow‑ups, renewal timelines, account ownership, and revenue forecasts.
• Prepare regular sales reports covering pipeline status, revenue forecast, conversion rates, renewal risks, win/loss trends, and sales activity.
• Build and maintain dashboards to give leadership visibility into sales performance, commercial priorities, revenue opportunities, and deal bottlenecks.
• Improve workflows for lead tracking, account management, proposal follow‑up, subscription renewals, client handoffs, and internal approvals.
• Support commercial documentation, including proposals, pricing records, client records, contract coordination, approval notes, and renewal tracking.
• Partner with finance and operations on invoicing, payment tracking, client data accuracy, and revenue reporting.
• Work closely with sales, research, consulting, finance, and operations teams to ensure smooth internal coordination.
• Track client requests, follow‑up items, demos, and commitments to ensure clear ownership and timely follow‑through.
• Standardize sales templates, playbooks, SOPs, reporting cadences, and internal trackers.
• Identify process gaps and recommend improvements to make the sales function more scalable.
• Recommend automation…