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Strategic ISV Principal Partner Account Manager

Job in New York, New York County, New York, 10261, USA
Listing for: 100 Salesforce, Inc.
Full Time position
Listed on 2026-07-17
Job specializations:
  • Sales
    Business Development, Account Manager, B2B Sales, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 168560 - 225470 USD Yearly USD 168560.00 225470.00 YEAR
Job Description & How to Apply Below
Location: New York

About Salesforce

Salesforce is the leading AI‑driven CRM platform, partnering with businesses to deliver customer success through technology, innovation, and trust.

About the Role

This senior partnership role manages a global relationship with a Tier 1 Independent Software Vendor (ISV). The role steers both the existing embedded OEM program and the expansion of new Salesforce embeddings across partner business units, product lines, and industries.

Target Outcomes
  • Grow the run‑rate embedded OEM business (consumption, renewals, expansion)
  • Drive a net‑new embedded offering pipeline across untapped partner business units and product lines
  • Scale Salesforce consumption growth anchored by partner proprietary data and distribution
  • Drive industry market capture via partner‑led go‑to‑market initiatives
Key Responsibilities
  • Legacy Embedded Business – Protect & Grow
    • Own the OEM/ISV relationship for the partner’s core embedded product
    • Manage commercial health of the OEM agreement: renewal, consumption tracking, expansion
    • Collaborate with partner product and engineering to evolve architecture to modern Salesforce Platform capabilities
    • Partner with Salesforce ISV/OEM and ISV Success teams to advance next‑generation product lines
    • Structure and negotiate new OEM/embedding agreements with product, legal and commercial leadership
  • Assess Partner Expansion – Build New Embeddings
    • Develop and execute a partnership expansion strategy across new product units and industries
    • Translate the partner’s roadmap and AI ambitions into concrete Salesforce embedding opportunities
    • Establish the partner as “Customer Zero” for new agentic products and co‑develop joint solutions
    • Design and activate a joint go‑to‑market engine leveraging the partner’s distribution reach
    • Build out a partner Center of Excellence (CoE) to embed Salesforce autonomy into partner operations
  • Partner Data & Model Scaling
    • Unlock partner data pipelines that power high‑quality AI models
    • Scale the embedded model into new industry segments and geographies
  • Executive Alignment & Governance
    • Build and maintain executive‑level relationships with the partner globally
    • Lead joint operating committees, quarterly business reviews and executive summits
    • Own the global Joint Business Plan (JBP) and coordinate field activation across Amazon, EMEA, APAC
What You’ll Own (KPIs)
  • OEM consumption health across the run‑rate embedded base (org growth, seat attach, add‑on revenue)
  • New embedding pipeline and average contract value across net‑new partner business units
  • Salesforce consumption growth (3x target, anchored by partner proprietary data and distribution)
  • Certified practitioner and developer growth within the partner’s product/engineering community
  • Scaled industry market capture via partner‑led distribution into new verticals and geographies
Required Experience
  • 10+ years in partnerships, alliances or business development in enterprise SaaS or technology
  • Proven experience managing OEM/ISV/embedded partnerships where the end customer may not know Salesforce is the underlying technology
  • Strong technical fluency to engage product and engineering leaders on architecture, API strategy and AI roadmaps
  • Track record of structuring and closing large, complex commercial agreements (OEM, white‑label, platform licensing)
  • Experience operating globally and driving alignment across matrixed, cross‑functional organizations
  • Bachelor’s degree in Business, Economics, Strategy or equivalent field
Preferred
  • Prior experience at or with a major ISV, enterprise software company or industry platform provider
  • Familiarity with Salesforce’s ISV/OEM licensing model, App Exchange ecosystem and Platform architecture
  • Deep familiarity with at least one major industry vertical or complex global enterprise software ecosystem
  • Experience with agentic AI product commercialization or data licensing models
  • Background navigating both a mature run‑rate embedded business and a greenfield expansion motion
  • Master’s degree, MBA or equivalent level of education (preferred)
Benefits
  • Time off programs, medical, dental, vision, mental health support, paid parental leave
  • Life and disability insurance, 401(k), employee stock purchasing program
  • Equity and bonus opportunities
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