Sales Coordinator, Special Markets; Mail Order​/Wholesale

Sales Coordinator, Special Markets (Mail Order/Wholesale)

The Sales Coordinator, Special Markets supports two Sales Managers and the Associate Director across a diverse portfolio of accounts in the mail order, subscription box, e‑commerce, specialty wholesale, and proprietary publishing channels. Key accounts include Readerlink, Dollar Tree, Literati, Scholastic, Owl Crate, and other specialty customers. The Coordinator handles day‑to‑day sales and administrative support focused on trade and custom publishing opportunities, working with managers on quote requests, new business outreach, order processing, and shipping coordination.

They collaborate with cross‑functional departments to ensure custom and trade orders are produced, shipped, and delivered on schedule, assist with preparing for sales calls, catalogs, presentations, and ongoing relationship management, and support new customer onboarding.

• Assisting with customer inquiries and providing support to resolve order or inventory‑related issues as necessary.
• Processing purchase orders, direct‑to‑printer shipments, and related customer requests.
• Coordinating with supply chain and production to monitor inventory and shipping timelines.
• Handling sample requests for customers and managers.
• Supporting managers with title presentations, seasonal selling materials, and account follow‑up.
• Supporting special projects including custom publishing, reprints, and pricing requests.
• Assisting with onboarding paperwork and setup for new customers.
• Maintaining departmental proprietary tracking grid.

• Bachelor’s degree preferred.
• Excellent verbal and written communication skills.
• Highly organized with the ability to manage multiple priorities in a fast‑paced environment.
• Strong attention to detail and follow‑through.
• Ability to communicate effectively with customers and internal stakeholders at all levels.
• Interest in publishing, books, and specialty sales channels.
• Strong problem‑solving skills and willingness to take initiative.
• Proficiency in Microsoft Office Suite.

Simon & Schuster US is an equal‑opportunity employer (EOE) including disability/veteran. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and veteran status. Simon & Schuster US is a proud affirmative action employer.

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job‑related factors, including but not limited to geographic location, market demands, experience, training, and education. Benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program, and PTO or other applicable benefits.

Employees also have access to our industry‑first Broad Based Ownership program, which makes all employees partners in our shared success.

Candidates hired for this or any other posted Simon & Schuster role will be employees of Simon & Schuster, LLC, subject to all policies, including the Workplace Privacy Notice, and eligible solely for the benefits plans thereof.