Enterprise Account Executive, Financial Services

Responsibilities

• Develop new business within large enterprise accounts in the Finance industry.
• Close opportunities, fostering and expanding relationships with business units, divisions, and overall enterprise customers.
• Build and maintain strong relationships with strategic alliances.
• Understand customers’ business strategy and direction, managing a long‑term, sustainable business portfolio.
• Lead the end‑to‑end sales process, coordinating Sales Engineers, Professional Services, Executives, Partners, and other resources.
• Create innovative case studies that demonstrate Talkdesk’s competitive advantage and disruptive mindset.
• Meet and exceed quarterly and annual revenue/quota targets through effective sales execution.
• Develop comprehensive sales strategies and plans ensuring consistent achievement of short‑ and long‑term objectives for the coverage model.
• Build and maintain relationships with management, team members, and the prospect/customer community.
• Align with the Talkdesk sales go‑to‑market plan, owning accountability for region market segmentation and targeted accounts.
• Establish essential internal relationships to support account management and deal closure.
• Communicate accurate forecasts and market insights to the management team.
• Prioritize customer needs, coordinating with engineering and other functional areas to focus on the right tasks and issues.

• 8+ years of outside/direct sales experience in enterprise software solutions, preferably SaaS, with a history of meeting or exceeding quotas.
• Experience selling SaaS solutions using strategic, value‑based selling to CXO, senior management, and director‑level individuals.
• Strong business acumen and analytical skills, with the ability to uncover opportunities and drive deals to closure.
• Track record in planning, developing, and implementing new business activities involving leading‑edge technology.
• Demonstrated ability to grow revenues, scale bookings, and acquire net‑new customers.
• Excellent communication, presentation, negotiation, and contract development skills.
• Comfortable operating in a fast‑paced, dynamic startup environment.
• CCaaS knowledge is a plus.
• BA/BS degree required.

50%+ travel required.

$330,000 – $360,000, plus potential long‑term equity and short‑term incentives.

• Health Insurance:
  Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program.
• Retirement: 401(k) plan.
• Paid Time Off:
  Uncapped PTO for exempt employees; accrual‑based PTO for non‑exempt employees.
• Paid Holidays: 14 paid holidays each year.
• Paid Sick Leave:
  Uncapped PTO for exempt; accrual standards for non‑exempt.

Primarily office environment with extended periods of sitting or standing and computer‑based work. Limited lifting; equipment use restricted to computer-related items.

Talkdesk is an equal opportunity employer. We do not discriminate based on ... (any relevant legal statement from the original text).