Fashion Advisor, Watches & Fine Jewelry - 57th Street Flagship Boutique

Fashion Advisor, Watches & Fine Jewelry

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

We are looking for a Fashion Advisor, Watches & Fine Jewelry who will play a vital role in providing a superior level of service to clients, increase client conversion and retention, drive business revenue, and inspire brand loyalty. The Fashion Advisor, Watches & Fine Jewelry will be part of beginning to end to end client experience. The Fashion Advisor, Watches & Fine Jewelry will work along-side a diverse sales-team, and report to the Boutique’s leadership.

• Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
• Optimize the client experience through providing clients with prompt, professional, warm, and courteous service
• Build genuine relationships with clients through thoughtful and consistent outreach
• Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
• Take in repairs and maintain consistent follow up with clients regarding repairs and alterations

• The history and heritage of The House of CHANEL
• Being truly service minded
• Utilizing your fashion expertise to inspire others
• Building collaborative partnerships and relationships in a team-focused environment
• Fostering a meaningful client experience centered around inclusion and connection
• Appreciation for art, beauty, and luxury

• Ability to thrive in a team environment and work collaboratively
• Understanding of, and passion for client experience
• Excellent communication skills
• Foreign language skills are preferred but not required
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

• Minimum 3 years of related experience ((Watches and Jewelry knowledge preferred)
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• High School Degree minimum

Front of House Fashion:
Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results

Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

(This is best leveraged for internal job posting to best attract internal talents) Exposure to multiple boutique business functions and categories Growth in additional business and functional areas of the retail business Opportunity to collaborate and succeed as a team with colleagues and cross-functionally Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules

The anticipated base salary range for this position is $34/ hour through $36/hour. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and  Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance,…