Inside Sales Representative

Position Purpose

Responsible for developing new leads and re‑establishing lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. Drives business growth by building relationships with new and existing customers in the building materials industry. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct.

• Identify and qualify new business leads and opportunities.
• Foster good relationships with internal and external customers to maximize sales opportunities.
• Support outside sales team in managing customer accounts and order processing.
• Prepare product demonstrations, presentations, and proposals to potential clients.
• Track and report sales performance using a sales CRM.
• Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
• Work directly with the Sales Enablement Team to drive revenue.
• Drive adoption of digital resources to improve efficiency and sales effectiveness.

Requires minimal travel, limited to occasional attendance at trade shows, industry association events, and company‑sponsored events as necessary. This role involves prolonged desk work and computer use, including repetitive hand movements and fine motor skills. Ability to lift up to 15 pounds occasionally is needed.

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software, and internet navigation.
• Strong problem‑solving abilities.
• Excellent customer service skills with a focus on customer satisfaction and relationship‑building.
• Detail‑oriented with strong organizational and time‑management capabilities.
• Entrepreneurial spirit, self‑motivation, and enthusiasm for the business.
• Ability to work cohesively within a team environment while adhering to a “one team, one fight” philosophy.

• Proven experience in an inside sales role or similar.
• Experience in B2B sales.
• Knowledge of the company’s products or industry.
• Experience with CRM systems for sales tracking and customer communication.
• Proficiency in English and Spanish for inclusive communication (preferred).
• Efficiently manage priorities, maintain records, and perform data‑driven analyses.
• Experience representing the organization at trade shows and industry events.
• Commitment to professional growth and adaptation to industry trends.
• Expertise in advanced functions of Microsoft Office Suite.
• Effective collaboration with sales teams and external partners.

A high school diploma is required. A bachelor’s degree in marketing, business administration, or a relevant field is preferred.

Demonstrated experience in assisting customers with purchasing needs via in‑person or telephone interactions. Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers.

Must be authorized to work in the United States without sponsorship. Valid driver’s license, satisfactory driving record, and reliable transportation are required. Successful completion of a criminal and driving background check, as well as a pre‑employment drug test, is required.

The base salary for this position typically falls within the range of $24.13 to $30.72 per hour. Hourly associates may be eligible for overtime, performance‑based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.

As an Equal Employment Opportunity (EEO) employer, SRS Distribution Inc. provides job opportunities to qualified individuals without regard to race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, veteran status, familial status, genetic information, or any other legally protected characteristic. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at 855‑556‑3221 or email  with the nature of your accommodation request and include the business name, location, and title of the job opening.

All employment offers are contingent upon successful completion of a background check and drug screening, as permitted by law.