Sales Manager-Fifth Ave

Overview

Are you a good match?

The ideal candidate for this role will be responsible for elevating client experiences, nurturing client relationships, and providing solutions to client needs. This candidate is expected to have a bachelor’s degree, 4–5 years of experience in a luxury retail environment, and prior supervisory experience with the ability to motivate teams and resolve sales-related issues quickly. Strong selling and closing skills are essential, with proficiency in Excel and Word.

The role requires comfort with travel and strong networking abilities, particularly with high-profile events. Fluency in a foreign language relevant to the market is preferred. Excellent communication, problem-solving, and interpersonal skills are key attributes for this role.

• Collaborate with the Boutique Director to support and guide the sales team in all aspects of sales, maintaining a strong presence on the sales floor.
• Assist the team in achieving performance goals through feedback, coaching, and successful sales closures.
• Support the team in developing client relationships and prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume.
• Lead by example on the sales floor, motivate the team, and aid the Boutique Director in crafting short- and mid-term strategies for client attraction, conversion, and retention.
• Ensure the delivery of excellent customer service, elevating the boutique experience to drive sales growth.
• Assist Boutique Director in supporting and guiding the team in all aspects of operations including policy and procedures and corporate directives.

• Bachelor’s degree required with 4–5 years of experience in a luxury retail environment.
• Prior supervisory experience with the ability to motivate teams and resolve sales-related issues quickly.
• Strong selling and closing skills; proficiency in Excel and Word.
• Ability to travel and strong networking abilities, especially with high-profile events.
• Fluency in a foreign language relevant to the market preferred.
• Excellent communication, problem-solving, and interpersonal skills.

Reporting to the Boutique Director, you will assist with the overall management and enhancement of the Boutique, focusing on developing sales, growing the sales teams, and maintaining a sustainable high quality of service. As a Sales Manager, you should be a true leader in the boutique, embodying VCA values and acting as an ambassador of the Maison.

The recruitment process is as follows: please submit an online application. If your profile matches our criteria, you will be contacted by the Talent Acquisition team for interviews. The process will include several interviews at various levels of the organization. Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience.

Richemont offers a generous compensation and benefits package for eligible employees. We provide medical, dental, and vision coverage; health savings and flexible spending accounts; life insurance, disability benefits, and a 401(k) with employer match. Our total rewards include paid time off, wellness reimbursement, access to an employee assistance program, and volunteer days off to support community initiatives.

Salary: Expected Salary Range: $140K–$150K yearly. This role is annual bonus eligible.