Business Development Representative at DigitalGenius

Job Title

Business Development Representative

Not Disclosed

Digital Genius is a $38M+ venture-backed AI leader, funded by MMC Ventures and Runa Capital, building the premier AI agent for e-commerce customer experience. By combining proprietary AI with process automation, they help global retail giants automate repetitive support work and deliver seamless customer satisfaction at scale.

Join Digital Genius as a Business Development Representative to spearhead our North American expansion. You will own the top-of-funnel outreach, hunting for new business within the high-growth e-commerce sector. By identifying pain points and articulating our AI's value to C-suite executives, you’ll build a robust pipeline that directly fuels our global growth.

New York, USA

• Join a mature, $38M+ venture-backed startup in the white-hot AI for CX space, working with a product already trusted by global retail leaders.
• Directly impact the North American expansion of a London-headquartered innovator, offering significant visibility and a clear path for rapid career progression into AE roles.
• Operate at the intersection of AI, e-commerce, and enterprise software, mastering a technical sales stack that defines the future of customer interactions.

• Execute multi-channel outbound prospecting strategies, including cold calling, personalized emailing, and social selling, to secure meetings with C-suite and Director-level retail executives.
• Conduct high-level discovery calls to qualify prospects, evaluate their support automation needs, and articulate how Digital Genius solves complex customer experience challenges.
• Partner closely with Account Executives to manage a healthy sales pipeline, ensuring meticulous CRM hygiene and consistent conversion of opportunities into qualified leads.

• Possesses 1-3 years of proven experience in a B2B sales or business development role, specifically within the SaaS, e-commerce, or AI sectors.
• Demonstrates a track record of overachieving outbound quotas and the resilience required to thrive in a high-intensity, hunting-focused startup environment.
• Exhibits exceptional written and verbal communication skills, with the ability to translate complex AI capabilities into tangible business outcomes for senior stakeholders.