Sales Support Assistant

Location: New York

Are you a detail-oriented, customer-focused professional who thrives in a fast-paced sales environment? As a Sales Assistant, you'll be the backbone of our sales department, ensuring seamless day-to-day operations and exceptional client experiences. This role is perfect for someone who loves problem-solving, building relationships, and keeping everything running smoothly behind the scenes. You'll work closely with our sales team, clients, and internal departments to ensure advertising schedules are executed flawlessly and clients receive outstanding service every step of the way.

WHAT YOU'LL DOContacts clients as needed regarding ad materials, pricing, billing or special upsell opportunities.

May input ads into the ad order system.

Assists in collecting and composing ad copy, maintaining account base and ensuring high customer service.

Works closely with order entry, traffic and layout as needed to ensure clients advertising schedules are met.

Calculate and have the ability to communicate rate packages to client and prospects.

Assists Sales manager on all special project details including but not limited to production schedule, rate authorization and communication.

Facilitate & process sales presentations.

Generate sales reports.

Identify and correct any billing errors or issues prior to end of month.

Correctly input client billing adjustments within the same month as dispute identified.

Attend sales training and planning meetings.

Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.

Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call.

Arranges and distributes various advertising materials and sales reports to the proper areas in a timely manner.

Provide exemplary customer assistance.

Adheres to company policy and assigned standards of performance.

Other duties as assigned.

WHAT YOU'LL NEEDHigh school diploma or equivalent required

Generally 2+ years of experience in administrative or sales support or a related field preferred WHAT YOU'LL BRING Strong customer service skills

The ability to read, analyze, and interpret sales demographics information and creative layouts

Must have the ability to generate reports, business correspondence, and presentations

Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers

Must have the ability to calculate figures related to the advertising rate packages

Proficient use of Microsoft Office (Excel, Word, Outlook)
Must have the ability to learn new software programs such as ad order entry and customer relations management software

Must have good organizational skills and the ability to meet deadlines

Communicate and work as a team player both internally and externally WHERE YOU'LL LIVE, WORK, AND PLAYNew York City is the ultimate destination for ambitious professionals seeking to make their mark in media and advertising. As the epicenter of the advertising industry, NYC offers unparalleled networking opportunities, world-class cultural experiences, and endless career growth potential. From Broadway shows and world-renowned museums to diverse culinary scenes and vibrant neighborhoods, the city provides an exciting backdrop for both work and play.

With excellent public transportation, you'll have easy access to everything the five boroughs have to offer—from Central Park's green spaces to Brooklyn's trendy arts scene. Whether you're catching a Knicks game at Madison Square Garden, exploring the High Line, or enjoying rooftop views of the Manhattan skyline, NYC delivers an energy and opportunity found nowhere else.#LI-SM2#LI-OnsiteCOMPENSATION RANGE:

Hourly: $25.48 - 26.44

Pursuant to state and local salary transparency laws, the salary range posted is specific to candidates who will perform this work in New York.

ADDITIONAL BENEFITS:

A career path to grow your professional experiences

Full medical, dental and vision benefits, as well as certain other health and wellness benefits

Retirement savings plan with company match

Other key company benefits include disability accident insurance, hospital indemnity, critical illness, life insurance, AD&D, , pet discount program, and employee assistance program. More details about timing and conditions of benefits eligibility and other plan terms and conditions will be provided upon hire.

If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife  My Info  View Open Positions IPPS’ COMMITMENT TO A CULTURE THAT CREATES CONNECTION:

At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this…