Sales Coordinator

Responsibilities

• Provide day-to-day administrative support to the U.S. sales team, ensuring timely and accurate execution of key business processes
• Serve as a primary point of contact for customers regarding product information, order status, inventory availability, pricing inquiries, and general account support
• Support inside sales efforts, including calling and emailing customers daily
• Assist external brokers in the management off-price retail accounts, including coordinating product offerings and pricing
• Prepare sales reports, presentations, new item forms, customer documentation, and other materials required to support the sales team
• Assist with new product launches, promotional programs, and customer-specific initiatives
• Coordinate with Customer Service, Sales Operations, Supply Chain, Marketing, and Finance teams to resolve customer issues and ensure a high level of customer satisfaction
• Maintain customer records, pricing files, and sales information within company systems
• Support trade shows, customer meetings, and sales events as required
• Contribute to continuous improvement initiatives and support changing business priorities as the organization grows

• 2+ years of experience in a sales support, sales administration, customer service, inside sales, or account coordination role, preferably within consumer products or retail
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Excellent verbal and written communication skills with a customer-focused approach
• Experience working directly with customers and building positive business relationships
• Proficiency in Microsoft Excel, PowerPoint, Outlook, and other Microsoft Office applications
• Strong attention to detail and commitment to accuracy
• Analytical mindset with the ability to interpret sales data and generate actionable insights
• Ability to work collaboratively across multiple departments and levels of the organization
• Self-motivated, proactive, and eager to learn and grow within a sales organization
• Experience with retail customers, order management systems, or ERP platforms is a plus
• Bachelor's degree in Business, Marketing, or a related discipline preferred

Demonstrates strong organizational skills and attention to detail while providing administrative support to sales teams. Proficient in Microsoft Office applications and capable of managing customer relationships and sales data effectively.